Insurance Customer Service Specialist

We’re looking for an enthusiastic, highly motivated part‑time Insurance Customer Service Representative to provide an excellent experience to our customers. Job seekers should have a strong background in service and sales, and exceptional communication, listening, and problem‑solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast‑paced work environment, we want to hear from you!

Sales background preferred. Lots of opportunities to get a bonus. Must be willing to get an insurance license. 25 to 30 hours a week.

• Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
• Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
• Interact with the sales lead to maintain and improve service and product knowledge
• Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
• Provide thorough follow‑ups to customer interactions, ensuring customer satisfaction

• Strong knowledge of customer interface and interaction
• High school graduate, G.E.D. recipient, or equivalent
• Display strong communication skills, active listening skills, and personal skills

$15 - $17 hourly