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CSR Supervisor

Job in Arlington, Tarrant County, Texas, 76000, USA
Listing for: My Two Dads Custom Creations
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Job Overview

We are seeking a compassionate, motivated and experienced CSR supervisor to lead our team. This role is responsible for ensuring an exceptional client experience, supporting front desk operations, coaching team members, and helping maintain smooth patient flow during sometimes high‑stress, high‑volume periods.

Key Responsibilities
  • Ensure an exceptional client experience.
  • Support front desk operations.
  • Coach team members.
  • Maintain smooth patient flow during high‑stress, high‑volume periods.
  • Lead with positivity and professionalism to every interaction.
Requirements
  • Experience as a customer service supervisor in a high‑volume environment.
  • Ability to work a flexible schedule, including 24‑hour veterinary emergency hospital coverage 7 days a week, including holidays.
  • Strong leadership and coaching skills.
  • Positive and professional demeanor.
Seniority & Employment

Mid‑senior level
• Full‑time.

Industry

Veterinary, Emergency

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