Digital Product Analyst

Job Summary
:

Leader Bank is one of the fastest growing community banks and mortgage lenders in Massachusetts, seeking a detail-oriented Digital Product Analyst to support their innovation team. This role is essential for ensuring the performance and strategic growth of key platforms, focusing on data analysis and cross-functional collaboration to enhance client experiences.

Responsibilities
:

• Monitor and analyze KPIs across digital banking, account opening and other related platforms.

• Develop dashboards and reports to track user engagement, conversion rates, operational efficiency, and system performance.

• Own and maintain monthly data models used for performance tracking, operational processing and executive reporting.

• Ensure data integrity and consistency across internal systems and reporting tools.

• Conduct research on potential third-party platform integrations to enhance digital capabilities.

• Collaborate with internal stakeholders and vendors to evaluate feasibility, define requirements, and support implementation.

• Partner with Product, Technology, Operations, and Compliance teams to support platform enhancements and data needs.

• Translate business questions into analytical frameworks and actionable insights.

• Identify opportunities to automate reporting processes and improve data workflows.

• Stay current on industry trends and emerging technologies.

Qualifications
:
Required
:

• Bachelor’s degree in Business, Data Analytics, Information Systems, or related field.

• 2–4 years of experience in data analysis, preferably within financial services or digital platforms.

• Proficiency in SQL, Excel, and data visualization tools (e.g., Snowflake, Power BI).

• Strong communication skills and ability to present findings to technical and non-technical audiences.

• Self-starter with a collaborative mindset and attention to detail.

Preferred
:

• Experience with data modeling is a plus.

Company
:

Leader Bank is a bank personal and business banking solutions in Arlington, Massachusetts. Founded in 2002, the company is headquartered in Arlington, USA, with a team of 201-500 employees. The company is currently Growth Stage.