General Manager

Who We Are

You’re the best and you want to join a team that appreciates you, where you can create your own opportunities.

• Competitive pay — 150k-200k + Bonuses
• Medical Insurance — Blue Cross Blue Shield PPO we pay 100% for you and your family’s insurance premiums for health, dental, and vision.
• Work life balance — Up to three weeks PTO
• 401k Plan with a 5% match.
• PAID TRAINING — Nexstar and Service Titan training
• Company supplied vehicle.

To provide a 5 star customer experience by offering value in a timely, honest, and professional service at a fair price.

Growing a profitable world class organization by prioritizing team members through training and leadership.

• Integrity, we are honest, ethical, and trustworthy.
• Professionalism, we prepare, present, and execute at an elite level.
• Accountability, we accept full responsibility for our decisions, actions, and results.
• Family, we nurture our team members and customers.

You will lead and inspire an ideal home services company with the best in the business working with you.

• Direct staff members in sales, service, installation, warehouse, fleet, call center and dispatch.
• Monitor staff performance to ensure that daily revenue and sold-hour goals are met.
• Show employees how their individual contributions matter to the company’s success.
• Communicate clearly, show recognition and build rapport with employees.
• Monitor employee engagement levels and know how to promote a healthy work environment.
• Train and advise staff members on how to win new referrals and gain repeat business.
• Follow customer satisfaction metrics, evaluate performance and coach staff to success.
• Build a plan for escalating customer complaints that results in quick, favorable resolutions.
• Create annual budget, control expenses and meet or exceed plan.
• Ensure sufficient staff levels to meet ongoing customer demand and seasonal spikes.
• Promote enthusiasm and brand loyalty during daily huddles, team meetings and 1:1’s.
• Shape company culture by living the values of our company, specifically ethics and integrity.
• Bring more energy than you take, because you will set the tone every day for the entire organization.

• Possess the ability to inspire both personal and professional growth in our team members.
• Ability to provide unparalleled customer satisfaction.
• Ability to drive team performance to achieve all business goals and objectives.
• Be detail oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment.
• Be proficient using a computer and Microsoft Office applications (Excel, Word & PowerPoint).

If you want to be part of something bigger than just a job — make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company.