System Engineer - 3rd shift ; W2

Location:

Arlington Heights, IL - 100% onsite

Shift: 11p - 7:30a, 5 days on 2 days off - likely going to be either weds/thurs off or fri/Saturday

• "Eyes on glass monitoring" experience
• AWS experience
• enterprise monitoring experience (including Application Performance Monitoring)---DYNATRACE MONITORING EXPERIENCE PREFERRED
• This Support position in Digital Technology Command Center requires 100% on-site shift work providing 7/24 operational support via pro-active monitoring. As part of the Application Recovery Team (ART), this position supports monitoring for Digital Channels, Production environments, Application Health, Distributed system support in Unix/Linux, Windows, Virtual (VMWare, Hyper
  
  V), Middleware and AWS Cloud environments.
• Responsible for monitoring day to day application performance and availability, all aspects of , systems performance and analysis of alerts from various tools and restoration of services.
• Familiarity with standard concepts, practices and procedures within IT Operational Support.
• Relies on experience and judgment to plan for shift workload and participate in planned change activities as well as incident follow-ups.
• Creatively managing multiple alerts and incidents to ensure high impacting scenarios are prioritized appropriately and addressed quickly to reduce system impact.
• Being able to correlate events from various tools to assess appropriate level of impact.