Infrastructure Technician

WITRON

The Infrastructure Technician builds and maintains reliable, well‑documented networks and compute environments for our customer sites. This role focuses on end‑to‑end physical infrastructure—planning, installing, certifying, and troubleshooting network cabling and hardware—while coordinating closely with customers, vendors, and internal teams to minimize downtime and deliver high‑quality outcomes. Additionally, the role entails the procurement, configuration, and setup of peripherals to make our gigantic logistic warehouses work properly.

Pay: $60,000

• Ensure strong end‑to‑end troubleshooting skills for system and network
• Network Layout Planning
  • Review floor plans, conduct site surveys, and propose network layouts (IDF/MDF placement, rack elevations, patching matrices).
  • Calculate cable runs, port density, power, and cooling needs.
  • Ensure designs align with standards (e.g., TIA/EIA‑568, ISO/IEC 11801) and customer requirements.
• Network Cabling & Certification
  • Check on subcontractors who terminate and test copper (Cat5e/Cat6/Cat6A) and fiber (SM/MM) cabling.
  • Although building and dressing racks/cabinets, installing patch panels, cable trays is not your primary responsibility, you should be able to check on contractors for proper setup and lend a helping hand if needed.
• Hardware Procurement, Setup & Troubleshooting
  • Create accurate Bills of Materials (BOMs) and manage hardware ordering with suppliers.
  • Stage, configure, and test switches, routers, wireless APs, PDUs, UPS, and related peripherals.
  • Perform root‑cause analysis and remediate Layer 1–2 issues; elevate higher‑layer issues as needed.
• Onsite Installation / Supervision
  • Lead or supervise on‑site deployments, including vendor oversight (electricians, GC/MEP, cabling contractors).
  • Organize change windows, cutovers, and migrations with minimal service interruption.
  • Enforce safety, site access, and compliance protocols.
• Customer Coordination & Communication
  • Serve as day‑to‑day technical point of contact during projects.
  • Set expectations, communicate timelines, risks, and mitigation plans.
  • Capture sign‑offs, punch lists, and change requests; manage handover and training as required.
• Documentation & Quality Assurance
  • Maintain as‑built diagrams, labeling schemas, test certificates, and asset inventories.
  • Update change, incident, and configuration records.
  • Track and report on progress, issues, and completion metrics.

• Experience in network cabling and infrastructure deployments across office, warehouse, industrial, or data‑center environments.
• Copper & fiber termination and testing; OTDR and certification tools.
• Reading drawings: floor plans, rack elevations, single‑line and patching diagrams.
• Basic power and grounding concepts; UPS and PDU basics.
• Tooling & Platforms:
  Fluke (or equivalent) certifiers, labelers, crimpers, fiber cleavers, OTDR; ticketing and change tools (e.g., Service Now/Jira), documentation (Visio/AutoCAD or equivalents), Excel/SharePoint/One Drive.
• Soft Skills:
  
  Strong customer communication, time management, vendor coordination, and clear written documentation.
• Other:
  Valid driver’s license; ability to lift up to 23 kg / 50 lbs, work on ladders and in confined spaces; willingness for travel and occasional after‑hours work.
• Strong attention to detail and ability to multitask.
• Ability to work in a team‑oriented, collaborative environment.
• Strong verbal and written communication skills.

• Bachelor’s degree, Associates or equivalent experience combined with some educational experience.
• Certification in relevant IT infrastructure technologies (e.g., Cisco, Microsoft).
• Experience in installation, migration, and upgrade of technology systems or network solutions.

• Must be able to travel locally and internationally (up to 100%).

Innovative Environment:
Be at the forefront of technology with WITRON's advanced automated material handling system.

Continuous Growth:
Drive operational excellence and continuous improvement with ample opportunities for career development and advancement.

Competitive Benefits: WITRON values employees and strives to create a supportive and rewarding work environment. We offer three bonus opportunities, comprehensive health benefits, company‑paid Basic Life, Dependent Life, AD&D, Short‑Term Disability and Long‑Term Disability Insurance, a great 401(k) match, Dental Insurance, Vision Insurance, Accident Insurance, Hospital Indemnity Insurance, Critical Illness Insurance, and more.

Join WITRON and be part of a team that's shaping the future of automation logistics! Apply now to take the next step in your career journey.

WITRON is proud to be an Equal Opportunity Employer, Race/Color/Religion/Sex/Disabled/Veteran/Gender Identity/Sexual Orientation.

Joselyn Villa

Phone: