Certified Spanish Speaking Medical Assistant Matteson IL

Overview

We are seeking a Certified Spanish Speaking Front Desk Medical Assistant (SS FD/MA) to join our team at Integrated Pain Management (IPM) in Matteson, IL. This role is critical in ensuring efficient patient reception, administrative support, and clinical assistance. The SS FD/MA will act as a liaison between patients and providers, contributing to a seamless healthcare experience.

• Patient Reception and Recovery Room:
  Efficiently manage patient check-in and check-out processes;
  Accurately verify patient information and insurance details;
  Schedule and manage patient appointments;
  Address billing inquiries and process payments;
  Follow directions of OR Nurse Manager.
• Clinical Support:
  Prepare the examination room and main cleanliness;
  Accurately take and record vital signs;
  Assist providers with medical procedures;
  Perform basic diagnostic tests as needed.
• Patient Care and
  
  Education:
  
  Provide high-quality patient education regarding procedures and care;
  Communicate effectively and empathically with patients.
• Documentation and Records Management:
  Maintain accurate documentation in electronic health records (EHR);
  Prepare and organize patient records and charts;
  Complete forms related to worker’s compensation and personal injury cases.
• Care Coordination:
  Coordinate patient care with other healthcare providers;
  Follow up on referrals and external medical records;
  Contribute to case management and care planning.
• Specialized Tasks:
  Assist with occupational health assessments and documentation.
• Communication and Coordination:
  Facilitate effective communication between staff and providers;
  Act as a liaison to ensure smooth clinic operations.
• Training and Development:
  Participate in ongoing training sessions;
  Assist in training new FD/MA staff.
• Quality Assurance and Improvement:
  Engage in quality improvement initiatives;
  Provide feedback to improve office procedures.

• Must have a minimum of 6 months in a similar role.
• Must have a certification for Medical Assistant. Uncertified candidates with experience are encouraged to apply but must have the required 6 months in a similar position and be able to obtain the MA certificate within 3 months.
• Must speak Spanish.

Full-time position with hours:
Monday – Friday 8:00 am – 4:00 pm

Integrated Pain Management, 4749 Lincoln Mall Dr Ste 525a, Matteson, IL 60443

• 401(k); 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Opportunity for advancement
• Paid time off
• Training & development

Pay range: $19.00 – $22.00 per hour