Clinical Coordinator

Overview

The Administrative Assistant acts as a liaison between the assigned physician team and patients/families, other staff, physicians, attorneys, vendors, etc. This position ensures optimal physician scheduling and administrative operations support to provide patient care excellence and to meet professional requirements of the physician’s team.

• Physician Liaison
  
  Activities:
  
  Responds to incoming phone calls and determines the best method for resolution by identifying the most appropriate respondent (e.g., physician, administrative assistant, administration, clinical/nursing staff).
• Charts and Records:
  Secures charts related to diagnostic tests and therapy reports, discusses issues with physicians, relates physician information back to the patient/requestor, and completes chart notes as appropriate.
• Appointment Scheduling:
  Schedules immediate care needs when the physician is on-call; registers and assists in scheduling for new/established patients; discusses patient special appointment needs with the physician, provides medical charts for review, and secures approvals for visits outside routine templates.
• Depositions and Special Arrangements:
  Arranges legal depositions ensuring that all patient records are available prior to the deposition; schedules physicians to perform athletic physicals at local high schools.
• Correspondence/Clerical Functions:
  Sends prescriptions for therapies and other notes as requested; composes non-patient visit letters; opens and distributes physician/department mail; provides workers’ compensation carriers with updated patient status; completes Attending Physician statements and other forms; prepares on-call schedules and coordinates schedule changes; secures releases and copies as needed; ensures timely mailing of records; maintains an orderly file on physician credentials and CME credits.

• Works on special projects for physician(s) as requested.
• Orders physician lunches and other miscellaneous items.
• Secures insurance pre-certifications as requested for procedures (e.g., MRI, Therapy, Synvisc, injections, surgery).
• Handles payments received for depositions and subpoenas; completes appropriate forms for billing and notes receipt of payments in the chart.
• Assists physician, when requested, with other activities.
• Manages office equipment maintenance.

• High School diploma or equivalent
• Able to type 40 wpm with good spelling
• Computer literate and proficient with business software/equipment
• Knowledgeable in basic medical terminology
• Proficient in professional verbal and written English communication
• Excellent phone and people skills
• Capable of working in a fast-paced environment

The above statements describe the general nature and level of work performed by employees in this classification and are not intended to be exhaustive. Base salary offers may vary based on location, skills, and relevant experience. Benefits (for those eligible at 30+ hours/week) include medical, dental, vision, life and AD&D insurance; long and short-term disability; 401k with company match and profit sharing;

wellness programs; health savings accounts; flexible spending accounts; ; and accident, critical illness, and hospital benefits. Paid holidays and paid time off are also provided.

$21.00-$24.00/hour based on skills/experience