Customer Support
Job in
Arlington Heights, Cook County, Illinois, 60005, USA
Listed on 2026-01-22
Listing for:
ASK Staffing
Full Time
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
This position will provide support for Managed Customers.
Qualifications- Customer call receipt– first point of contact for Customers for problem recording.
- Customer verification, problem validation and documentation.
- Ticket Management.
- Status customer on a regular basis.
- Manage escalations.
- Interface with internal and external Vendor.
- Adhere to SLAs, processes and tools.
- Basic trouble shooting routers/circuits.
Skills Inventory:
Please review the required and desired skills listed below. If you should decide to go forward in the submittal process, I will need to submit your resume listing your experience level for each skill, as well as the month and year you last used the skill. To expedite the process, please fill in the table below if possible when replying to this email.
Otherwise, I will be glad to discuss and gather the information by phone.
Interested candidates can reach me at or xavierk.
Additional InformationAll your information will be kept confidential according to EEO guidelines.
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