Senior Account Director

Location

Chicago, IL

The Senior Account Director is responsible for delivering both day-to-day excellence and long-term strategic direction for a major client. In addition to managing client relationships and account profitability, this leader will play a pivotal role in agency growth initiatives including new business prospecting, pitch leadership, and cross-selling agency capabilities.

• Serve as the senior strategic lead on a marquee consumer/CPG/retail account.
• Build and sustain top-level client relationships, providing insights that “tell them something they don’t know.”
• Lead development and implementation of integrated marketing and communications programs across digital, retail, and traditional platforms.
• Inspire and guide internal teams, fostering a collaborative, high-performing environment.
• Confidently lead client presentations and high-stakes conversations.
• Manage account financial performance, including negotiations, forecasting, and profitability targets.
• Identify and pursue organic growth opportunities within the account; proactively cross-sell agency services.
• Contribute to agency-wide growth through networking, new business prospecting, and leading pitch efforts.
• Take on leadership roles in special projects to strengthen the agency as a whole.

• Bachelor’s degree in Marketing, Communications, Business, or related field.
• 10+ years of account management or client-side marketing experience. Demonstrated experience in consumer, CPG, or retail marketing. Experience with automotive, lawncare, power tool products and/or retail strongly preferred.
• Strong background in integrated marketing strategy, including digital, social, retail, and brand activations.
• Demonstrated success in building senior client relationships and leading complex engagements.
• Track record of contributing to agency growth through new business and organic expansion.
• Excellent leadership, communication, and presentation skills.
• Skilled in account financial management and forecasting.
• Proficiency with Microsoft Office; working knowledge of Google Analytics.
• Up to 25% business travel required.

As an employee-owned agency, every employee has a stake in our success. We empower our people to think boldly, act with integrity, and bring fresh energy to everything we do. You’ll join a team that values creativity, curiosity, and collaboration—while giving you room to find your fiercest professional self.

Salary: $119,500 to $180,000

* Salary differential is based on seniority, merit, education, training and experience.