Social Services Specialist

Position Summary

The Social Services Specialist provides case management, client advocacy, and program support for individuals and families in need. This role requires assessing client needs, connecting individuals to community resources, and maintaining compliance with social services policies.

• Assess client eligibility and provide individualized case management.
• Develop service plans tailored to client needs.
• Conduct home visits, interviews, and risk assessments.
• Maintain detailed case records and documentation.
• Advocate for clients in legal, medical, and housing matters.
• Be prepared to work non-standard work hours, including evenings, weekends, holidays, and a 24‑hour on‑call rotation up to 7 days.
• Operate a motor vehicle safely and have reliable personal transportation, valid driver’s license, and current auto insurance.
• Work with families experiencing poverty, addiction, or neglect; lift up to 50 lbs., transport children and adults, and solve complex stressful situations.

• Crisis intervention and de‑escalation techniques.
• Arkansas social service laws, policies, and regulations.
• Ability to analyze client needs and create action plans.
• Understanding of behavioral health and protective services.

• Minimum of two years of work experience in human services programs or public service.
• Required to have a background check and child/adult maltreatment registry check.

• Bachelor’s degree.
• Experience working with children and/or families; community engagement or resource experience.
• Public speaking and computer experience preferred.
• Organizational skills are a must.

• Position Number:
• County:
  Scott
• Posting End Date:
  March 17, 2026
• Job Series:
  Social Services Programs - Career Path
• Classification:
  Social Services Specialist
• Class Code: SSP
  16P
• Pay Grade: SGS
  06
• Salary Range: $52,137 – $77,163

Working for the State includes a pension, maternity leave, paid state holidays, and many other perks. The Department of Human Services is dedicated to serving all Arkansans and supporting employees.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.