Social Services Assistant

position details

• position number:
• county: scott
• posting end date: march 6, 2026

the social services specialist is expected to:

• be prepared to work non‑standard work hours, which often include evenings, weekends and holidays; be on a 24‑hour on‑call rotation for up to 7 days at a time.
• operate a motor vehicle safely according to applicable laws at any time of day or night. Have reliable personal transportation; extensive in‑state travel ability; maintain a valid driver’s license and current auto insurance.
• work with families experiencing poverty, addiction, and/or an abusive or neglectful situation; lift weight (i.e., picking up children) up to 50 lbs.; transport children and adults; manage complex and stressful situations.

formal education of a bachelor’s degree. Experience in working with children and/or families, some experience with community engagement or community resources. Public speaking and computer experience preferred. Organizational skills are a must.

• job series: social services programs – career path
• classification: social services assistant
• class code: ssp
  10p
• pay grade: sgs
  02
• salary range: $35,610 – $52,703

the social services assistant provides supportive services to social workers, case managers, and clients. This role assists with administrative tasks, outreach efforts, and client referrals to ensure efficient and effective service delivery.

• assist in client intake and service referrals.
• provide basic counseling and resource navigation.
• maintain accurate records and case documentation.
• support community outreach and public education initiatives.
• coordinate scheduling and follow‑ups for client services.

strong organizational and administrative abilities. Excellent customer service and communication skills. Ability to handle sensitive information with confidentiality.

• minimum of six months of work experience in human services programs or public service.
• required to have a background check and child/adult maltreatment registry check.

n/a. Other job related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee.

the state of arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.