Social Services Specialist

Position Number:
County:
Lonoke
Posting End Date: 12/15/25
Anticipated Starting Salary: $52,137.00
DCFS

Hiring Manager:
Angela Newcomb

The Social Services Specialist provides case management, client advocacy, and program support for individuals and families in need. This role requires assessing client needs, connecting individuals to community resources, and maintaining compliance with social services policies.

• Assess client eligibility and provide individualized case management.
• Develop service plans tailored to client needs.
• Conduct home visits, interviews, and risk assessments.
• Maintain detailed case records and documentation.
• Advocate for clients in legal, medical, and housing matters.

• Prepared to work non‑standard hours including evenings, weekends, and holidays.
• Participate in a 24‑hour on‑call rotation for up to 7 days at a time.
• Operate a motor vehicle safely at any time of day or night; possess reliable personal transportation, valid driver’s license, and current auto insurance.
• Have extensive in‑state travel ability.
• Assist families experiencing poverty, addiction, or neglectful/abusive situations.
• Lift up to 50 lbs. and transport children and adults as needed.
• Deal with complex, stressful situations and problem‑solve effectively.

• Experience working with children and/or families.
• Experience with community engagement or community resources.
• Public speaking and computer experience preferred.
• Organizational skills are a must.

• Crisis intervention and de‑escalation techniques.
• Arkansas social service laws, policies, and regulations.
• Ability to analyze client needs, create action plans.
• Understanding of behavioral health and protective services.

Minimum of two years of work experience in human services programs or public service. Required to have a background check and child/adult maltreatment registry check.

None specified; other job related education and/or experience may be substituted for all or part of these basic requirements with committee approval.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working s, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more.

At DHS, we take care of our employees so you can help care for others.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.