Lead Security Officer

This position includes a $1,500 sign‑on bonus.

Work Mode:
Onsite

Location: Onsite - Sheridan, AR

The Lead Security Officer plays a significant role in ensuring a safe, secure, and friendly environment by enforcing security policies and safeguarding Kohler Co. and the Kohler brand. This is accomplished by identifying risks, maintaining security processes to reduce those risks, responding to incidents, and limiting exposure or liability in all areas: financial, physical, and personnel. The Lead Security Officer will also ensure that standardized security practices, systems, and processes are being utilized to meet corporate security guidelines and policies.

In addition, the officer will support departmental initiatives, train new officers, and provide oversight of officers on their shift.

A Kohler Co. Lead Security Officer is a resource who can provide medical aid, assist with crisis intervention, and give direction. They respond quickly in emergency situations as an integral team member and serve to protect the property, guests, visitors, and employees of Kohler Co.

• Use an analytical approach to assess a situation to determine proper escalation in the notification process. Answer, evaluate, and prioritize incoming telephone calls.
• Communicate effectively with various callers to obtain complete information to determine urgency and need for dispatching emergency responders, including but not limited to company first responders, security, police, fire, and ambulance services using Security Department’s computerized dispatch software, telephones, and multip‑channel radio.
• Input information from a variety of sources to maintain current accurate records in the security case management system.
• Recognize and monitor security equipment issues ensuring the proper notifications are made for repair.
• Observe and report all suspicious activity or policy violations.
• Efficiently manage the access control requirements in a manner that ensures the highest level of security.
• Verify appropriate customer service levels are being met.
• Troubleshoot security systems as necessary.
• Take the lead in improving security processes and procedures by identifying specific problems or deficiencies.
• Demonstrate a high level of expertise for all computer software used by Corporate Security.
• Consistently deliver outstanding customer service to both internal and external customers.
• Participate in the planning of departmental objectives.
• Provide oversight and leadership for officers on shift.

The minimum physical requirements include:

• The ability to transport emergency medical equipment, such as medical bags, from a vehicle to the scene of the emergency and appropriately utilize, to the level of training, such equipment at the scene.
• The ability to ascend and descend fixed or portable ladders to access roof and other areas in the event of an emergency.
• The ability to be certified and correctly perform CPR, unassisted, as defined by the American Heart Association and operate an automatic external defibrillator.
• Ability to provide verbal instructions to others in an emergency in a clear and intelligible manner.
• The ability to legally operate a passenger automobile or light truck.
• The ability to sit or stand for extended periods of time, as necessary.

• High School education: two‑year college degree preferred (Police Science, Criminal Justice, Police Administration or Liberal Arts).
• Law Enforcement, Industrial Security, or Military Police experience preferred.
• Valid driver’s license.
• Maintain required skills in medical response.

• Communicate clearly, concisely, and effectively both orally and in writing.
• Submit reports of daily activities and irregularities to Corporate Security Supervision daily.
• Establish, develop, and maintain courteous and effective working relationships.
• Maintain emotional control and work effectively during emergencies, crisis situations, or extremely stressful conditions.
• Consistently speak in a clear, well‑modulated voice.
• Memorize, retain, and accurately recall information.
• Multi‑task, organize, prioritize, and adapt to…