Front End Supervisor; Evening​/Weekends

Job Description

Provides “World Class” Member Service by surprising and delighting our members everyday. Supervises fast and efficient cash register operations. Observes member traffic and calls for additional service as needed. Assists in training and coaching all checkout service associates.

• Ensures customer care and selling are #1 priority
• Possesses knowledge of store, services, and locations of merchandise
• Uses the register to ring out customers quickly and accurately, train other employees on the different procedures, keeping the register area clean to ensure customer accessibility and communicates register errors to the appropriate people
• Monitors shrink; takes appropriate action to minimize waste; demonstrates good use of Electronic Article Surveillance (EAS) by applying sensors on designated items and ensuring tags are deactivated as goods are sold
• Possesses knowledge of financial goals regarding sales, margin and shrink and take steps to improve the front end in these areas
• Provides customer service by making eye contact, greeting customers, engaging in friendly conversations to build relationships, answering all