General Manager

General Manager – McDonald’s franchisee restaurant

The General Manager is responsible for running a profitable restaurant and ensuring it meets McDonald’s critical customer standards of Quality, Service, and Cleanliness. The role involves setting restaurant goals, creating plans to achieve them, and leading a team of Department Managers to achieve performance objectives.

• Develop and execute the restaurant’s goals and performance plans.
• Lead a team of Department Managers, setting individual objectives and providing coaching and direction.
• Oversee hiring, training, and development of Department and Shift Managers.
• Maintain high customer standards for quality, service, and cleanliness.
• Manage finances, scheduling, and staffing to ensure profitability.

• 15+ years of progressive management experience, preferably in high‑volume quick‑service restaurants.
• Strong background in hospitality, retail, or a related field is strongly desired.
• Minimum age 18 years; must be legally eligible to work.
• Excellent communication, leadership, and problem‑solving skills.
• Ability to work flexible hours, including weekends and holidays.

• Competitive pay and 15‑25 days paid vacation.
• 10 paid holidays, anniversary splash, and 8‑week sabbatical every 10 years.
• Education through Archways to Opportunity—including high‑school completion, college tuition assistance, and English classes.
• Medical, dental, and vision coverage.
• Pre‑tax flexible spending accounts.
• Short‑ and long‑term disability, life, and accident insurance.
• Paid Leave of Absence.
• Service awards and Employee Resource Connection.
• Adoption Assistance and matching gifts program.

The restaurant is owned and operated by an independent franchisee and not McDonald’s USA. All employment matters—hiring, firing, discipline, supervision, staffing, and scheduling—are the responsibility of the franchisee. McDonald’s USA does not have any involvement in these decisions.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I acknowledge that the franchisee is the sole employer and that McDonald’s USA will not receive my application or participate in employment decisions.