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Operations Manager Business Administration Business Management General Management

Branch Manager II

Job in Dardanelle, Yell County, Arkansas, 72834, USA
Listing for: CEN
Full Time position
Listed on 2026-03-01
Job specializations:
  • Management
    Operations Manager, Business Administration, Business Management, General Management
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Location: Dardanelle

Description

The Branch Manager II is responsible for the administration and efficient daily operation of one or more full service branch offices. This includes the promotion of bank products and services that support overall company goals. Generally $30 million in combined deposits.

Essential Duties and Responsibilities
  • Partner with management to coordinate and attain branch, region and company objectives.
  • Coach and lead a strong support team of retail staff.
  • Comply with all company policies and procedures.
  • Maintain the ability and knowledge to backup all retail positions within the branch.
  • Ensure all retail and branch operational functions are performed accurately and in a timely manner.
  • May originate, process, and close various consumer and small business loan products.
  • Responsible for maintaining and developing business for the branch.
  • Participate in civic and community organizations as needed.
  • Complete regular monthly branch audits.
  • Ensure all security procedures are strictly followed.
  • Mitigate monetary losses by utilizing good judgement and sound decision making skills in managing the daily operations of the branch(es).
  • Conduct regular staff meeting to keep staff informed.
  • Complete annual performance review in a timely manner and disciplinary action as needed.
  • Maintain a safe and professional business environment. Ensure all equipment is in good working order.
  • Participate in regular SWOT analysis for competitive advantage.
  • Lift coin bags up to 50 lbs.
  • Review, evaluate, and determine payment decisions within established limits per company policies and standards.
  • Make hiring and termination staffing decisions/recommendations.
  • Provide wire verification/approvals up to established limits.
  • Provide cashier’s check approvals within established limits, and discretionary placement of regulation cashier’s check holds.
  • Approve fee refunds/waivers within established regional guidelines.
  • Seek out opportunities to interact with customers and make customer service a top priority in the branch. This includes researching and resolving customer questions and concerns.
  • May be required to work an alternative location within the region or market.
  • Completes required BSA/AML training and other compliance training as assigned.
  • The ability to work in a constant state of alertness and in a safe manner.
  • Perform any other related duties as required or assigned.
    • Qualifications

    Education and Experience

    Knowledge of a specialized field (however acquired), such as basic accounting, computer, etc. Equivalent of four years in high school, plus night, trade extension, or correspondence school specialized training, equal to two years of college, plus 3 years related experience and/or training, and 19 to 23 months related management experience, or equivalent combination of education and experience.

    Communication Skills

    Ability to read, analyze, and understand general business/company related articles and professional journals; ability to speak effectively before groups of customers or employees.

    Mathematical Skills

    Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.

    Critical Thinking Skills

    Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.

    Required Certificates, Licenses, Registrations

    None

    Preferred Certificates, Licenses, Registrations

    Some banking related course preferred.

    Software Skills Required

    Basic:
    Human Resources Systems, Presentation/Power Point

    Responsibility for Work of Others

    Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include but not limited to interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.

    Supervises a small group (3-7) of employees, usually of lower…

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