Social Work Team Administrator

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Highland Health and Social Care Services help people from all walks of life, as well as their families or carers. Health and Social Care in Highland provides help and assistance in many situations arising due to illness, disability, old age or poverty.

The Caithness Social Work Team is looking for a highly organised and proactive Administrator to join our busy service.

Responsibilities:

• Act as the first point of contact for social work enquiries, providing basic information and advice.
• Support our systems and procedures, and ensure accurate maintenance of social work databases.

Qualifications and skills:

• Strong organisational, communication and interpersonal skills.
• Excellent attention to detail, confident working both independently and as part of a team.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams).

This is a permanent full‑time post of 37 hours per week, to be worked in accordance with service requirements, and will be based at William Smith House, Thurso.

Informal enquiries regarding the post:
Claire Sutherland, Team Manager, Adult Social Care, Tel or e‑mail claire.sutherland3t.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).

Recruitment team can be contacted by e‑mail nhshighland.recruitmentt.

• Effective from 1st April 2026, the Agenda for Change full‑time working week will be reduced from 37 to 36 hours. Part‑time hours will be adjusted on a pro‑rata basis. There will be an increase in the hourly rate to ensure that pay remains unaffected.
• Applications are welcome from Gaelic speakers. / Tha fàilte air tagraidhean bho luchd‑labhairt na Gàidhlig.
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Our core values:

• Care and compassion
• Dignity and respect
• Openness, honesty and responsibility
• Quality and teamwork