Patient Service Representative Gastroenterology Associates

$500 Sign On Bonus

A non‑exempt medical office position responsible for front office processes in the physician practice.

• Education:
  
  High school diploma/GED required
• Certification:
  Prefer healthcare management/administration certification.
• Experience:
  
  Highly prefer 1 to 2 years of experience working in a medical office/healthcare setting

Sign on bonus is for new hires only!

• Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan and the Corporate Compliance Program.
• Greets patients entering the practice.
• Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments.
• Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system.
• Checks out patients and assists them with referral processing and scheduling.
• Collects co-pays and posts charges.
• Processes charge entry and patient balances.
• Distributes information to patients regarding office policies, procedures, and practice information.
• Explains the patient portal and assists with patient enrollment.
• Performs additional responsibilities as needed.