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Park Specialist

Job in Mountainburg, Crawford County, Arkansas, 72946, USA
Listing for: Arkansas.gov
Seasonal/Temporary, Per diem position
Listed on 2026-03-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 35610 - 52703 USD Yearly USD 35610.00 52703.00 YEAR
Job Description & How to Apply Below
Position: PARK SPECIALIST
Location: Mountainburg

Position Number:

Location:
Lake Ft. Smith State Park - PT27

County:
Crawford

Anticipated Starting Salary: $14/hour

Primary Responsibility:
Lifeguard

Work Schedule

Work varied schedule Wednesday through Sunday. Work as needed weekends, holidays, and evenings.

Requirements & Certification
  • Pass swim test.
  • Attend Red Cross Lifeguard Certification course the week before Memorial Day or obtain certification locally before mid-May.
  • $14.00 hourly rate.
  • Applicants must be 16 years of age or older.
Application

Lake Fort Smith State Park is taking applications for seasonal employment. Apply at Visitor Center 15458 Shepherd Springs Road, Mountainburg 8-4 daily. For more information call .

Organizational Context

The Arkansas Department of Parks, Heritage, and Tourism has three major divisions:
Arkansas State Parks, Arkansas Heritage and Arkansas Tourism. Arkansas State Parks manages 52 state parks and promotes Arkansas as a tourist destination for people around the country. Arkansas Heritage preserves and promotes Arkansas’s natural and cultural history and heritage through four historic museums and four cultural preservation agencies. Arkansas Tourism improves the state’s economy by generating travel and enhancing the image of the state.

Position

Information
  • Job Series:
    Parks – Career Path
  • Classification:
    Park Specialist
  • Class Code: RPA
    16P
  • Pay Grade: SGS
    02
  • Salary Range: $35,610–$52,703
Job Summary

The Park Specialist is responsible for assisting in the daily maintenance, visitor services, and conservation efforts within Arkansas state parks. This role ensures that park facilities, landscapes, and public areas are well‑maintained, safe, and accessible for visitors. The Park Specialist also provides customer service, educates guests on park regulations, and supports recreation programs to enhance the overall visitor experience.

Primary Responsibilities
  • Receives and confirms room reservations via telephone, accepts advance credit card deposits, and manages front desk operations.
  • Mails room confirmations, deposit receipts, and refund forms to guests.
  • Greets and registers guests, assigns rooms, and ensures a smooth check‑in process.
  • Answers inquiries and provides information on hotel services, guest registration, travel directions, and local tourist attractions.
  • Maintains accurate guest account records and posts charges accordingly.
  • Totals and balances the cash register with recorded receipts, identifying and reconciling discrepancies.
  • Compiles daily activity and transaction reports.
  • May sell gift items, maintain office supply inventories, conduct security checks of the lodge and grounds, and assign tasks to custodial staff.
  • Receives, transfers, displays, and promotes merchandise.
  • Opens and closes facilities, prepares deposits, and assists with daily operational reporting.
  • Processes merchandise orders and collaborates with vendors to obtain requested items.
  • Monitors and coordinates inventory activities, prepares inventory orders, and maintains data in relevant databases.
  • Verifies inventory records and ensures accurate tracking of supplies and equipment.
  • Ensures the assigned facility is clean, organized, and meets housekeeping standards.
  • Performs monetary transactions and operates a cash register as needed.
  • May serve as a lead worker by training and guiding staff, setting work plans and deadlines, providing instructions, and reviewing completed tasks for accuracy and compliance.
  • May be assigned accounting-related duties, including financial reporting and transaction processing.
  • Provide friendly and informative customer service to park visitors, answering questions about park features, rules, and activities.
  • Enforce park policies and regulations to ensure public safety and proper park usage.
  • Report safety hazards and ensure compliance with state and federal regulations.
  • Help enforce emergency protocols during severe weather conditions or incidents.
  • Support special events and recreation programs by setting up and assisting as needed.
Knowledge and Skills
  • Knowledge of basic bookkeeping and accounting principles.
  • Familiarity with general office practices and procedures.
  • Ability to comprehend and prepare oral and written materials, including ledgers,…
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