Member Services Representative

Company Description

Franklin County Farm Bureau is a membership organization offering members exceptional discounts, member benefits and access to insurance and banking services.

We are seeking a full-time, on-site Member Service Representative to join our team at Farm Bureau in Ozark, AR. The role involves providing outstanding customer service by addressing inquiries, resolving issues, and assisting with policy information. Responsibilities include building strong relationships with new and existing members, generating new members, processing changes, and managing account details. The representative will also promote member benefits.

• Exceptional communication, interpersonal, and customer service skills
• Experience in sales and building client relationships
• Time management and organizational abilities for handling multiple tasks efficiently
• Attention to detail and proficiency in administrative tasks, including accurate data entry
• Ability to work effectively in a fast-paced team environment
• Proficiency in using computer systems and software applications
• Prior experience in customer service is a plus
• High School Diploma or equivalent; college degree preferred

Entry level

Full-time