Receptionist, Administrative​/Clerical

Overview

Join H&R Block as a seasonal Client Service Professional/Receptionist. Focus on wowing clients and building relationships.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients according to their preferences
• Ensure clients' needs are met during service in person, over the phone, or virtually
• Maintain office cleanliness and organize resources with team members
• Perform other duties as assigned

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficiency, including Microsoft Office
• Sales/marketing experience (optional)

• Experience working in a fast-paced environment
• Previous customer service experience
• Multi-tasking ability
• Strong organizational and time management skills
• Computer proficiency with Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You
• Neurodiversity and caregiver support available
• Various discounts on everyday items and services
• Medical coverage, 401k retirement savings plan, and Employee Stock Purchase Plan
• to checkout all available benefits

H&R Block is committed to building a Connected Culture where trust, care, and connections guide our work. You will be immersed in an exceptional work environment recognized worldwide.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace.