Retail Sales Associate

Overview

Retail Sales Associate

Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn't it? How would you like to be responsible for creating those experiences? Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. If you love to learn, apply your knowledge, and create mind-blowing customer satisfaction, you’re right where you need to be.

This opportunity involves connecting customers with Cox s game-changing technology, products, and services.

This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You ll report to your Store Manager and take guidance from the Assistant Store Manager and other team Specialists.

• Explain and demonstrate product capabilities as well as offer suggestions based on customers  wants and needs
• Meet or exceed targets regarding customer experience, sales and retention
• Assist with the opening/closing of one of our store retail environments
• Properly handle cash
• Engage in workshops, special events, and product demos
• Support your fellow sales agents when needed
• Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
• May be required to work in other locations in the same geographical area

Really good question, and we have some good answers that we hope you like.

• As part of a customer loyalty driven team, highly motivated individuals could receive a targeted annual amount of $42,780.00. This reflects the full-time hourly base rate of at least $15.00 and target commission is $965.00 a month. There is potential to earn up to and beyond $48,496.00 annually as a high performer. Employees also receive a ramp period up to 2 months to adjust to commission earnings and an annual continued performance bonus of up to $1,000.
• We offer highly competitive pay plus uncapped commission plan and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and more.
• Good work should be rewarded;
  Cox values people and strives to create an environment where you can do you. Relationships are crafted with care and successes are celebrated with high fives. The workplace supports you from leadership to new hires.
• Growth opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses; future opportunities may include cultivating customer relationships in sectors like cleantech, health care and mobility.

Qualifications:

Minimum:

• HS diploma, GED, or relevant work experience required; some college with a focus in sales, business and/or management is a plus
• Ability to meet established sales, retention, and customer experience targets
• Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
• Ability to build relationships and adapt to a diverse customer base
• Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
• Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
• Computer literacy with an aptitude for learning communication products, services, and accessories
• Willingness to work a flexible schedule which includes weekends, evenings, and holidays
• Ability to lift 25-50 pounds to help manage stock room inventory

Preferred:

• One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc)
• Experience selling Wireless/Mobile products
• Fluency in Spanish, both written and spoken

USD 15.29 - 22.88 per hour

Hourly pay rate is $15.29 - $22.88/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate s experience. This role is also eligible for an annual incentive/commission target of $15,348.00.

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Additional paid time off includes bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.