Bakery​/Deli Clerk

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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and deli specials.
• Provide customers with fresh products, ensuring correct portion sizes to prevent shrink.
• Recommend bakery or deli items to customers based on their needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients using kitchen utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take appropriate actions.
• Properly use and maintain kitchen equipment.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to the manager.
• Understand store layout and locate products upon request.
• Stay informed about current and upcoming promotions and ads.
• Maintain knowledge of products and respond to customer inquiries and suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperatures in cases and coolers, maintaining logs.
• Create a welcoming environment for customers and promote trust among associates.
• Adhere to food safety regulations and safety procedures.
• Practice preventive maintenance and report equipment issues.
• Report customer or employee accidents.
• Work cooperatively in a high-paced environment, managing conflicts appropriately.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

• Customer Service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience

Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. Today, we serve Dillons customers in over 60 stores throughout Kansas. As part of the Kroger family, we are committed to diversity, innovation, and creating positive experiences for customers, communities, and employees. We value caring, purpose-driven individuals eager to grow and succeed with us.

The Kroger Family offers comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.