Call Center Outbound Business Account Representative

Employer Industry: Telecommunications

• Excellent benefits package including medical, dental, and vision plans starting on your first day
• Paid time off, including vacation, holiday, and personal/sick days
• 401(k) with 100% company match after one year of service, up to 5% of eligible compensation
• Tuition reimbursement up to $5,250 in the first year
• Opportunities for advancement and professional growth within the organization
• Collaborative and supportive work environment

• Follow up with current customers to ensure satisfaction and upsell additional services
• Make outbound calls to potential business customers to present communication packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Assist customers with questions about services and demonstrate the value of switching to the employer
• Problem-solve and find solutions to encourage business customers to commit

• A proactive approach to customer interactions
• Previous outbound telemarketing experience in a call center is preferred
• Outgoing personality with the ability to direct conversations and close sales
• Three to six months of related experience and/or training preferred
• Associate's degree or higher preferred

• Experience in a sales-oriented role within telecommunications or a related field
• Strong communication and interpersonal skills
• Familiarity with Sales Force or similar CRM systems
• Ability to work in a fast-paced environment and adapt to changing priorities

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Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.