Programme Lead, Phoenix; India, Malaysia

Job Summary

• This role could be based in India and Malaysia. When you start the application process you will be presented with a drop‑down menu showing all countries, please ensure that you select a country where the role is based.
• The purpose of this role is to support programme delivery in alignment with the Bank’s control and governance framework. The incumbent will partner closely with the Phoenix project manager to drive activities related to Restructuring Barriers, Remediation of Barriers, the Playbook, and Testing & Assurance. The role requires strong skills in Excel, data analysis, and handling regulatory submissions.
• The role is accountable for overseeing the end‑to‑end management of restructuring barriers, including the identification, tracking, validation, and remediation of barriers across work streams. The incumbent will also ensure that robust testing and assurance is effectively implemented and adhered to.
• In addition, the role ensures that barrier‑related actions are accurately monitored, validated, and escalated to programme governance bodies where required. The successful candidate will play a pivotal role in facilitating cross‑functional collaboration, driving project and stakeholder management, upholding governance discipline, and ensuring full alignment with regulatory expectations and programme objectives.

• The Phoenix programme has been started to develop enhancements identified to the Bank’s underlying capabilities that are required to execute a Group‑wide restructure post a resolution event.
• The programme has significant regulatory oversight, and it is critical to deliver this programme ahead of the next Group Resolvability Assessment cycle.
• The programme is pan‑Bank and impacts both the Businesses as well as all Functions. The programme is being tracked closely by the Group Management Team and the Board Risk Committee.
• The programme requires dedicated resources to support the programme is executed with excellent quality in accordance to the Bank’s Project Delivery Standards.

• Where required, manages conflicts in stakeholder expectations and alignment across multiple work streams.
• Understands risks and challenges when facilitating decision making for the desired outcomes.
• Presents clear options and recommendations, facilitates decision making and enables clear understanding in key stakeholders of risks, outcomes and trade‑offs.
• Regularly elicits feedback and shares lessons learnt to incorporate best practice in a timely manner with stakeholders.
• Mitigates the overall delivery risk for the Programme by working closely with stakeholders.
• Supports reporting, communications and engagements to ensure the Bank meets regulatory expectations.
• Drives appropriate communication to the stakeholders to ensure progress, risks and issues are communicated in a timely manner.

• Barrier register, Control & management:
  Own and maintain the programme’s barrier register, testing plans ensuring accuracy, completeness and timely updates.
• Track open issues, dependencies, risks and compliance and PMO teams to validate the barrier register, testing & assurance processes under the programme scope.
• Ensure alignment with regulatory expectations, internal governance standards and audit requirements.
• Demonstrate compliance with the Bank’s programme management guidelines and standards.
• Manage project governance through delivery of work and relevant Governance forums.

• Demonstrate and act as a role model of the Group’s values and culture in the region.
• Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement.
• Promotes a culture of openness, trust, and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
• Be a self‑starter who is able to initiate and successfully drive programmes and projects to completion with little management supervision.

• Works with various workstream leads to manage & track risks, issues, impediments throughout the programme and to follow up through its resolution.
• Prepares good quality materials for governance meetings, as…