Assistant Spa Director

Assistant Spa Director - Hilton Sedona Resort at Bell Rock

The Hilton Sedona Resort at Bell Rock is seeking an Assistant Spa Director. This luxurious property is surrounded by Sedona’s famous red rocks and is less than a mile from the village of Oak Creek. This is an outstanding opportunity for an aspiring resort spa professional to advance their career and expertise with a world class facility, mentor and company.

The Assistant Director manages the daily activities of the Spa and Fitness Center. The Assistant Director helps oversee all aspects of the department including coaching and training staff, monitoring the facilities with the assistance of Engineering and Housekeeping, coordinating daily schedules for massages, treatments and fitness classes. Collaborates with the Director of Spa to create Spa Menus and a tasteful environment, is aware of current Spa market trends and is able to sell Spa Retail in a creative and successful manner.

Also, will comply with any other additional requests that may arise pertaining to Spa and Activities duties.

• Oversee the daily operations of the spa opening and closing procedures.
• Provide excellent customer service to clients.
• Must have excellent organizational, interpersonal and administrative skills.
• Answer phone calls, set appointments, and greet clients upon arrival.
• Drive service and retail sales by educating clients on products and services.
• Maintain a professional and impeccable spa environment for staff and clients.
• Must be able to work nights and weekends.
• Knowledge and experience in business, supervision, and management.
• Outstanding interpersonal relationship building, employee coaching, and development skills.
• Work experience in a team-oriented workplace preferred.
• Demonstrated knowledge of basic economics.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team.
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational skills.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Maintain and restock inventory.
• Experience with Book4time and specific Hilton brand experience is highly desirable.

• Minimum years of experience: 2+ years of overseeing/supervising spa operations and flexibility with scheduling.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of Book4
  
  Me, Unifocus, and hotel industry spa experience.
• Luxury Spa Experience.

Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to your pay when you need it through Daily Pay
• Health insurance
• Complimentary Lunch
• Complimentary Parking
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Go Hilton travel discount program
• Best-in-Class Paid Time Off (PTO)
• Supportive parental leave
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt‑free education:
  Access to a wide variety of educational credentials (e.g., college degrees, high school completion, English‑language learning, digital literacy, professional certificates and more)

Hilton Sedona Resort

Full‑time

Hilton Hotels & Resorts

Spa, Health Club, Recreation