Public Safety Telecommunicator
Job in
Sacaton, Pinal County, Arizona, 85247, USA
Listing for:
Gila River Indian Community
Full Time
position
Listed on 2026-01-28
Job specializations:
-
Government
Emergency Crisis Mgmt/ Disaster Relief, Bilingual
-
Customer Service/HelpDesk
Emergency Crisis Mgmt/ Disaster Relief, Bilingual
Salary/Wage Range or Industry Benchmark: 23.25 - 34.35 USD Hourly
USD
23.25
34.35
HOUR
Job Description & How to Apply Below
Position: Public Safety Telecommunicator I
Location: SacatonJob Title:
Public Safety Telecommunicator I
Closing Date:
Open Until Filled
DEADLINE: Attach any required documents, i.e., Transcripts, Certificates, diploma and Motor Vehicle Record, to your online application by midnight on the closing date. Late Applications or documents will not be considered.
Job Number: 25-161
Job Type: Full-Time Regular
Department:
Gila River Police Department
City:
Sacaton, AZ
Locations: 639 W. Seed Farm Road
Area of Interest:
Public Safety
Salary/ Hourly Rate: $23.25 - $34.35 / Hourly
Distinguishing Features of the Class
The Public Safety Telecommunicator I (PST-I) performs specialized work in receiving emergency calls. The PST-I will also have secondary knowledge and abilities in dispatching the appropriate police, fire, and EMS agencies to the incident scene. Using highly technical computer aided dispatch systems (CAD) and multi-channel radio/paging consoles, PST-I’s must act quickly, efficiently, calmly, and accurately to process incoming emergency calls and dispatch and coordinate emergency responder resources.
PST-I’s are expected to observe all local, state, and federal laws as well as established policies and guidelines that direct them in meeting department goals. This class is subject to shift work; ability to work nights, weekends and holidays is required.
Essential Functions
Interviews all emergency callers to determine the nature of the emergency, location of the incident, other related information and the need for dispatching of emergency assistance using a telephone switchboard according to established rules and procedures.Dispatches fire units, police cruisers, ambulance and other necessary emergency and non-emergency vehicles in order to aid officers in the field or the public in emergency or non-emergency situations using radio communication, text-telephones and computer aided dispatch (CAD) system.Responsible for the management of callers by keeping them calm and providing instructions to keep them safe, as well as others at the scene. Communicates with special needs callers; including callers from a diverse demographic background.Complete CAD masks and type messages to be used for future reference using information received from the teletype and radio or telephone conversations on a computer keyboard with speed and accuracy as the information becomes available to maintain accurate reference files.Determines appropriate emergency response jurisdiction and availability of nearest unit to dispatch; using incoming and outgoing radio transmission to monitor and track a unit as an ongoing process throughout the shift. Appropriately, transfers or routes call for emergency services to outside jurisdictions.Make request for ambulances, tow vehicles, firefighting, sheriff, police and allied agency units and other emergency services to assist emergency personnel in the field using radio communications as requested or required by Officers or other emergency personnel.Dispatches all Police, Fire, and Emergency Medical Services communications and relays criminal information to notify other agencies that may become involved with the emergency, non-emergency situation using radio communications as the information becomes available.Conducts criminal history background checks and Department of Motor Vehicle inquiries; including confirming, locating and sending dispositions on individuals, vehicles, property and other items recovered by the agency in accordance with department policies and procedures.Maintains the NCIC/ACIC databases; by making entries, modifications, cancellations, and clearances of filesMaintain daily operating log of incoming and outgoing transmissions to track and monitor different aspects of calls according to established rules.Performs janitorial duties of the Communications Center.Perform other related duties as assigned.Required Knowledge, Skill and Ability
Knowledge of Federal Communications Commission rules and regulations governing operations of radiotelephone transmission and reception within the State of Arizona.Knowledge of Police, Fire and Emergency Medical Services policies and procedures.Knowledge of Gila River Indian Community streets and…
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