Parts Counter
Listed on 2026-01-16
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Entertainment & Gaming
Customer Service Rep
Job Title: Parts Counter Representative
Location: Thatcher, AZ
Job Type: Full-Time
Salary Range: $22.50 to $28.50 hourly depending on experience
About Sonsray Sonsray moves mountains for the construction, transportation, and agriculture industries. We are the West Coast's largest Thermo King & CASE dealership, offering sales, parts, service, rental, and leasing. We are committed to fostering a supportive and dynamic work environment.
Benefits- Medical coverage (PPO + HSA options)
- Dental, Vision, and Life insurance provided at no cost
- 401K with competitive employer contributions
- 80 hours of annual vacation, increasing with years of service
- Uniforms provided annually
- Annual boot voucher of $125.00
- One full paid day off annually for community volunteer work
- Birthday meal provided by Sonsray
- Privately owned and operated, with decisions made based on core values rather than corporate directives
- Annual Holiday Party, including covered airfare and hotel for employees and a guest
- Emphasis on company growth and employee development
- Open-door policy, fostering a collaborative environment with active owner and management involvement
We are seeking a reliable and customer-focused Parts Counter Representative to support our Machinery division. This role is ideal for someone who enjoys a fast-paced environment, works well with mechanics and customers, and takes pride in keeping inventory organized and accurate.
Responsibilities- Provide parts support to mechanics and customers by answering incoming calls and assisting with counter sales.
- Process and fulfill parts orders, including preparing orders for pickup or delivery.
- Deliver parts to customer locations as needed.
- Receive, stock, and organize inventory; maintain accurate physical inventory counts.
- Maintain cleanliness and organization of the parts department.
- Operate a forklift to load and unload pallets (training provided if needed).
- Package and ship parts and cores; receive and stage units for installation.
- Accurately record sales, deliveries, and related documentation.
- Occasionally travel to customer locations while following all safety and driving regulations.
- Perform other duties as assigned to support dealership operations and objectives.
- Minimum 5 years parts counter experience with CASE/CE dealership or other major brand dealer.
- Knowledge of AG Machinery a major plus.
- Looking for an energetic, career minded, people oriented individual with highly developed computer and business skills.
- Workday M-F 8 hour days, plus 2 half day Saturdays as assigned.
- Valid driver’s license with an acceptable driving record.
- Strong customer service skills and a team-oriented mindset.
- Ability to work in a warehouse/parts environment, including lifting, standing, and operating equipment.
- Attention to detail and ability to stay organized in a busy setting.
- Ability to follow safety rules, policies, and procedures at all times.
Mid-Senior level
Employment typeFull-time
Job functionStrategy/Planning and Information Technology
IndustriesMachinery Manufacturing
Contact: | Ext 1830
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