Concierge - Bookkeeping Coordinator

Concierge - Bookkeeping Coordinator

Company: CCMC

Location: Villas at Seven Canyons, Sedona, AZ

Department: Villa Services

Reports To: Villas Operations Manager

Status: Full-Time / Lunch Provided / Seasonal Bonus Plan

Employment Type: Contract (as listed in metadata)

Seniority Level: Entry level

Job Function: Other

Industries: Business Consulting and Services

The Concierge / Bookkeeping Coordinator provides a blend of frontline owner/guest service and back‑office financial support. This role ensures a welcoming, service‑focused experience at The Villas at Seven Canyons while maintaining accurate invoice processing, vendor communication, and administrative organization.

• Greet owners and guests with professionalism and hospitality.
• Assist with recommendations, reservations, and special requests.
• Coordinate daily check‑ins/outs and communicate villa readiness with Housekeeping and Engineering.
• Maintain an organized front desk, daily reports, and clear communication with all departments.

• Process and code vendor invoices accurately in Edenred.
• Track pending payments, vendor statements, and reconcile monthly charges.
• Maintain vendor files, COIs, and contract documentation.
• Prepare check requests, follow up on payment status, and support communication with HOAMCO AP/AR.
• Assist with expense tracking, reporting, and basic month‑end tasks.

• Work closely with Housekeeping, Engineering, Gatehouse, and Club teams to ensure smooth operations.
• Communicate updates clearly through email, Microsoft Teams, and daily logs.
• Provide timely responses to owners, vendors, and internal partners.

• 2–3 years hospitality experience a plus; concierge, administrative, or general A/P A/R bookkeeping experience preferred.
• Strong communication and multitasking skills.
• High attention to detail and accuracy with numbers.
• Proficiency in Microsoft Office, Teams, and basic accounting software.
• Ability to maintain professionalism in a fast‑paced environment.

• Always uphold Villas and HOAMCO service standards.
• Maintain confidentiality of financial and owner information.
• Follow SOPs for safety, communication, and concierge‑desk operations.
• Maintain a polished, professional appearance and demeanor.