Patient Financial Counselor

Overview

Could you be our next Patient Financial Counselor at Lankenau Medical Center?

• Make an Impact! The Patient Financial Counselor partners with Social Workers/Care Coordinators/Case Managers and other members of a patient's care team to assist patients with navigating their insurance benefits, applying for benefits, including financial assistance, and understanding their financial responsibilities for emergency department care, acute hospital care, post-acute care, and outpatient care. The Financial Counseling Specialist works on-site at their assigned hospital campus, and as needed, may be required to remotely support other campuses.
• Develop and Grow your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status.
• Get Involved! Collaboration at its finest! You will be actively participating in regularly scheduled department meetings providing insight into daily work responsibilities and current trends/issues. You will also remain up-to-date on departmental procedures, payer contracts and insurance billing regulations.
• Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care.

You are eligible for up to 120 hours (3 weeks) of paid time off per year based on your Full or Part Time status. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free!

Position: Patient Financial Counselor (on-site)
Shift: Monday - Friday, Day Schedule

• 2-3 Years in healthcare billing experience and/or accounts receivable experience is required.
• 1 Year of Microsoft Office applications required.
• Knowledge of insurance contracts, billing regulations and medical terminology required.
• Bilingual candidates are strongly preferred.
• Experience with EPIC strongly preferred.
• Strong knowledge in financial assistance in healthcare required.

High School Diploma / GED required. Associate Degree or Bachelor's Degree preferred.

Certified Revenue Cycle Specialist (CRCS)/American Association of Healthcare Administrative Management (AAHAM), or Certified Revenue Cycle Representative (CRCR)/Healthcare Financial Management Association desirable.

• Requisition
• Employee Status:
  Regular
• Benefit Eligibility:
  Full-Time Benefits
• Schedule:
  
  Full-time
• Shift: Day Job
• Pay Range: $18.37 - $28.47
• Job Grade: 205