Clubhouse - Ride Attendant - Go Carts

Overview

Under general supervision, the Go Cart Ride Attendant is responsible for providing a safe and enjoyable experience to The Clubhouse guests. This new Family Entertainment Center has party rooms/tree houses, arcade area with plush, full commercial kitchen, soft play area, inside and outside dining area, miniature golf, go karts, Water Wars, zip line, challenge course and area for seasonal ice rink.

• Greet customers and provide friendly service
• Responsible for maintaining the highest level of safety in the work area through staff training and implementation of safety protocols and procedures
• Ensure harness fits appropriately and make needed adjustments
• Ensure appropriate number of people on attractions
• Ensure children are appropriate height and age for attractions
• Explain safety procedures to participants
• Ensure participants are secured safely
• Assist in inspecting equipment to detect wear and tear
• Perform minor repairs
• Provide assistance to participants entering and exiting attractions
• Shut down attractions if major repairs are needed and notify manager on duty
• Clean up trash and debris around attractions
• Ensure participant safety by monitoring movements
• Enforce all safety regulations and stay updated on safety rules and procedures; notify the manager on duty of inappropriate behavior of facility users
• Resolve guest complaints in a timely, professional manner
• Respond quickly, efficiently, and professionally to any emergency situations; complete necessary paperwork and notify manager on duty
• Provide excellent customer experience through strong customer skills
• Maintain a safe, clean, and secure environment for all guests and staff
• All other duties as assigned

• High school diploma or GED desirable
• Experience in customer service a plus

• Valid Driver's License
• CPR certified

• Ability to help create a welcoming and exciting atmosphere
• Ability to multi-task in a fast-paced environment
• Possess excellent customer service and strong communication skills
• Ability to enthusiastically interact with others
• Must be professional internally and externally, energetic, self-motivated, and motivational with a positive attitude
• Must display adaptability, flexibility, and general enthusiasm for The Clubhouse

Physical activities include standing, walking, sitting, climbing or balancing, stooping/kneeling/crouching, and using hands to finger, handle, or feel; occasional lifting (up to 25 pounds); ability to work indoors and outdoors; normal vision with or without corrective lenses; ability to work in a setting with moderate to high noise levels. Some tasks require climbing or balancing and exposure to varying weather conditions.

• Subject to post offer, pre-employment drug screen
• Subject to post offer, pre-employment fitness-for-duty examination
• Subject to post offer, pre-employment criminal background check
• Must be at least 16 years of age

• Policies and procedures relevant to Parks and Recreation are understood, followed, and modeled for other employees.
• Effective relations exist with co-workers as well as with the public and complaints are resolved in a timely manner.
• The City’s professional reputation is maintained.

This is a safety sensitive position as defined by the U.S. Department of Transportation drug and alcohol testing regulations. The role may be subject to drug and alcohol testing, including random testing. Possession of a Medical Marijuana license does not excuse testing or consequences of a positive test.

AN EQUAL OPPORTUNITY EMPLOYER