Business Process Lead, Customer to Cash - Magellan

Business Process Lead, Customer to Cash - Magellan

Onsite Location(s):
Arden Hills, MN, US, 55112

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit
- High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

Magellan is a global business transformation program accompanying a move of our ERP system from SAP ECC to S4 HANA. Magellan’s goal is to simplify, standardize and modernize our core business processes, enabling Boston Scientific to better leverage the power of data and to position our business for profitable and sustainable growth.

As the Sr Business Analyst, you will play a key role in ensuring the successful Business Transformation across the Magellan Customer to Cash team. This role will operate in a Scaled Agile ERP Framework, reporting to the Director of Marketing and Commercial Excellence for Global Capital Equipment. The role will initially scope the long lead-time constraints and develop solutions, as part of a cross functional Enterprise-wide team, progressing into an Agile ERP product team for Design/Build cycles.

This role represents the Business Users, collaborating with the Magellan Work streams, Strategic Integration Vendors, Boston Scientific Business Process Leads, Subject Matter Experts, COP teams and Stakeholders across the network. The Program will have the following phases:
Project Solution Confirmation, Pre-Project Portfolio Surge activity, Requirements, Design, Build and Testing, Deployment to post Go Live sustaining.

At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our local office at least three days per week. Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time. Relocation assistance is not available for this position at this time.

• Represent Commercial Capital Equipment business users by working closely with key Stakeholders to translate User Requirements into Business User Stories and the ‘Who, What, Why’ Acceptance Criteria
• Analyze and translate User Requirements distinctly and assess options before arriving at the aspired solution to improving current systems to increase productivity
• Coordinating the User Requirements, aligning to Testing Scenarios, creation of test cases, and execution of test cases to support the Testing Phase and network-wide Deployment
• Liaise with the Training team and Site Super Users/ Business Process Leads /Subject Matter Experts to support training plans for each of the key Applications to enhance the knowledge base across the Service to Cash workstream
• Proactively influencing functionally, regionally, in areas of new concepts, adoption of Best Practices and simplify and standardize to those Best Practice across Service to Cash Business processes and its interfacing application Service Max
• Coordinating and liaison with the other Magellan Work streams, Business Process Leads, SME’s, Communities of Practice’s, IT Solution Architects/COE and Stakeholders across the network to develop a strong and deep pool of expertise across Service to Cash
• Collaborate with the broader Magellan Outbound Workstream, IT Solution Architects/ COE and the other Magellan Work streams in a Scalable Agile Framework/Dev Ops methodology, to enable rapid deployment
• Creating an environment that encourages constructive feedback and proactive developmental support for all employees
• Fostering an inclusive workplace that enables all participants to contribute to their full potential in pursuit of organizational and personal objectives

• Bachelor’s degree in Business, Engineering, or related field required
• Minimum of 3 years' technical professional or operational experience in medical device field
• Mi…