Admissions Scheduler - Behavioral Health

Brief Description

Location:

1200 County Rd E, Arden Hills, MN 55112

Working Model:
Onsite the first 90 days, then Hybrid or remote of your choice

Employee Type: 1.0 FTE - Full Time

At Sagent Behavioral Health, we believe profound change is possible. As one of the largest behavioral health organizations in the Midwest—with 2,000+ team members across 80+ locations in five states—we offer the stability and resources to help you thrive.

Backed by more than 100 years of combined behavioral health experience, Sagent brings together the trusted legacies of Ellie Mental Health, Life Works, Nystrom & Associates, Psychiatric Associates, Sandhill Counseling & Consultation, and Vantage Point.

Here, you'll find a supportive, inclusive culture where you can hone your skills, collaborate with a fantastic team, and build a rewarding career focused on what matters most: helping others find hope. Guided by our HOPE values—Humility, Optimism, People-Centered, and Ethical Practice—we provide manageable caseloads, flexible schedules, and compensation options that work for you—from salary to production-based models.

As a Admissions Scheduler-Behavioral Health at Sagent Behavioral Health, you will answer and route calls for patients and referrers seeking behavioral health services, scheduling appointments and managing referrals for Minnesota clinics. Maintain accurate patient records, handle EHR communications, address concerns, and support clinic operations through effective communication and administrative coordination.

• Healthcare, Dental, Vision
• 401k, Long Term Disability, Short Term Disability and Life Insurance
• Comfortable offices environment

9am-5:30 PM

• Promptly answer phone calls from patients and referents seeking behavioral health services
• Schedule patients for behavioral health services for Minnesota clinics
• Guide callers through scheduling processes and provide education about available services
• Process internal and external referrals; place outbound calls to schedule requested services
• Manage EHR inbox; promptly address and respond to messages and inquiries
• Communicate scheduling outcomes with referents
• Verify and update patient demographic information
• Address patient complaints and concerns and elevate to management when appropriate

• High School Diploma required
• Display empathy and sensitivity in navigating complex situations with patients
• Excellent critical thinking skills
• Self-motivated with ability to multi-task, handle stress, deescalate, and problem solve
• Superb verbal communication skills

We offer an hourly pay option to meet your professional and financial goals!

• $18.00 per hour
• Actual compensation may be determined by various factors such as education, experience, skillset, internal equity, schedule and/or location.
• Employees in these positions are W2.

Sagent Behavioral Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.