PT Meat Clerk - BU

Responsibilities

• Provide an exceptional shopping experience and friendly and welcoming environment for all members, customers, and co-workers
• Greet and engage customers in your department and throughout the store; model, and ensure they receive, prompt, helpful, attentive, and authentically friendly service in accordance with the Co-op’s customer service standards
• Assist customers at the service counter, fulfilling orders to their specifications; answer questions about product quality and uses; provide information about product, location of product, in-store promotions, and educational materials; engage customers by providing product suggestions and cooking recommendations
• Assist customers in locating products throughout the store; seek opportunities to exceed customer expectations and enhance the customer experience
• Maintain a calm and friendly demeanor with all customers and co-workers in all situations
• Investigate and respond to customer questions and requests promptly; elevate to supervisor as needed

• Following proper stocking, rotation and facing procedures, aesthetically merchandise and stock shelves/cases with fresh, high-quality product; hang ‘out of stock’ signs whenever a product is empty on the shelf
• Assist customers with their purchases, weighing, wrapping, and packaging products to customers specification
• Overwrap, package, and price product for sale
• Alert supervisor to close dated/unsatisfactory product, recording as spoilage following established procedures
• Maintain department appearance and cleanliness including cleaning cases, ensuring sales tags are properly displayed, accurate, and in good condition; request new tags if needed, clean cases, shelves, displays and coolers
• Maintain backstock and work area cleanliness; sweeping and mopping floors regularly, washing dishes, sanitizing all equipment including grinder, bandsaw, countertops, cutting surfaces; organize and properly store/rotate inventory
• Perform and comply with internal and regulatory requirements regarding food safety, such as temp logs
• Receive product deliveries, ensuring order and invoice accuracy; process invoices and obtain credits as directed by supervisor, following established procedures
• Learn to place orders from suppliers; place orders as assigned by supervisor
• As delegated by department supervisor, assist in new employee on-the-job training through job shadowing and new-hire orientation of department processes to help new team members become proficient in specific areas and enable them to accomplish assigned tasks
• Participate in cross-training by helping to train others on your position job functions and by learning to perform the job functions of other positions within your department
• Perform all tasks, according to department procedure, accurately, efficiently, and free of errors
• Organize time efficiently, prioritize, maintain focus, and stay productive
• Achieve established goals and expected results for the department
• Assist in keeping the store clean, orderly, and organized, including but not limited to; retrieving carts and baskets, keeping floors, sidewalks, and parking lot clear of debris, glass and spill clean-up’s, sweeping/spot mopping, dusting, wiping down dining tables, facing, parking lot cleaning, emptying trash and recycling as needed, and bathroom cleaning/restocking
• Become familiar with the products we carry throughout all departments and where they are located throughout the store
• Develop knowledge of the Co-op’s membership structure; be informed about benefits of membership and be able to explain them simply and efficiently
• Regularly check mailbox and/or email for important company communications and review posted memos
• Attend and actively participate in department meetings, store-wide and org-wide meetings, and trainings, as requested
• Assist in other departments/store, inventory counts, store-wide cleaning, and perform all other duties, as assigned

• Maintain a safe work environment according to all department procedures – Safety Manual, federal and state regulations
• Use personal protective equipment (PPE) as required for position; understand and ensure safe use of…