IT Business Systems Analyst

Join the Team That Puts Community First!

Foothill Credit Union isn’t just a financial institution—we’re a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we’ve been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission:
to improve our members' financial health.

Our commitment to excellence speaks for itself:

• Five-Star Rating from Bauer Financial—placing us among the best in the industry.
• CUNA’s 2021 Member Benefits Top Performance Award for delivering an average direct benefit of $690 per member household.
• #1 in California for 2024 in the overall return of value to members among peer credit unions ($700MM–$1B), according to Callahan & Associates.

But we’re more than numbers—we’re a community advocate. Through partnerships, events, sponsor ships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you’re not just building a career—you’re making a difference.

Ready to be part of something bigger? Apply today and help us continue to raise the bar for service, innovation, and community impact!

• 100% covered Medical/Dental/Vision for Team Members
• 401(k) plan with match
• Profit-Sharing Plan
• Paid Holidays
• Paid Time-Off
• And more!

The IT Business Systems Analyst (ITBSA) is the vital bridge connecting technology and business. In this dynamic role, you’ll transform complex business needs into clear technical requirements, enabling innovative solutions that drive organizational success. Acting as the liaison between IT, development teams, and end users, you’ll ensure seamless communication and collaboration at every stage. This position calls for a sharp analytical mind, exceptional communication skills—both written and verbal—and the ability to juggle multiple priorities with confidence.

Beyond analysis, you’ll play a key role in project management for IT initiatives, dedicating about 25% of your time to tasks like timeline tracking, coordination, documentation, and stakeholder engagement. If you thrive at the intersection of business and technology and enjoy making ideas actionable, this role is your opportunity to make a meaningful impact.

• Liaise directly with business areas to identify key requirements and initiate designs of applications, conferring with user groups to define business needs and potential solutions based on application capabilities
• Collaborate with business stakeholders, end users, developers, and IT teams to gather, analyze, and document business and functional requirements
• Translate business needs into clear, actionable technical requirements and ensure alignment with organizational goals
• Facilitate and lead meetings, workshops, and interviews to gather input and feedback
• Support the planning, execution, and monitoring of IT projects by coordinating tasks, maintaining documentation, and preparing reports
• Create and maintain process documentation, use cases, workflows, and functional specifications
• Support user acceptance testing (UAT), training, and change management activities
• Identify opportunities for process improvement and work with teams to design efficient technology solutions
• Contribute to the delivery of technology solutions that are intuitive and aligned with business requirements
• Monitor project progress, risks, and issues, and help ensure timely resolution of projects
• Define systems requirements, design, and prototype business processes and text complex functionality
• Act as a subject matter expert by training and providing guidance to end users and fellow IS team members

Experience/

Education Requirements:

• Bachelor’s degree in Information Systems, Business Administration, or related field preferred
• Minimum of three (3) years of experience as a Business Systems Analyst or in a similar role within an IT environment
• Experience in project coordination or project management in IT setting is preferred
• Familiarity with SDLC, Agile, or Waterfall methodologies is preferred

• Certifications for CBAP, PMI-PBA, or CAPM/PMP are…