Office Manager

Join Our Team at West Coast Dental!

Are you a dynamic leader with a passion for the dental industry? West Coast Dental is seeking a talented and motivated Dental Office Business Manager to join our team and help us deliver exceptional patient care.

• Competitive Compensation:
  Enjoy a top-tier base salary plus performance bonuses.
• Diverse Patient Base:
  Serve a wide range of dental patients with various payor types.
• Comprehensive Dental Services:
  General, specialty, and orthodontic care in all offices.
• Commitment to Quality:
  Be part of an established dental organization focused on quality and patient experience.
• Professional Growth:
  Access opportunities for training, development, and mentorship in the dental field.
• Supportive Teams:
  Work with excellent clinical and administrative dental teams in every office.
• Collaborative Environment:
  Engage in a team approach to providing exceptional dental patient experiences.
• Modern Facilities:
  Utilize state-of-the-art dental practice management systems, instruments, and equipment.

• Leadership
  
  Skills:
  
  Ability to lead and manage dental teams effectively.
• Analytical Abilities:
  Strong skills in analyzing operational, performance, and financial metrics in a dental setting.
• Passion for Helping: A genuine desire to assist patients and staff.
• Personable Nature:
  Outgoing, cheerful, and approachable demeanor.
• Communication
  
  Skills:
  
  Excellent verbal and written communication abilities.
• Team Player:
  Commitment to being part of a high-quality dental team focused on patient satisfaction.
• Career Growth:
  Eagerness to learn, grow, and advance professionally in the dental industry.

• Computer Proficiency:
  Strong computer skills.
• Motivation:
  Desire for career advancement in the dental field.
• Professionalism:
  Interest in being part of a professional dental team.
• Analytical and People
  
  Skills:
  
  Strong analytical abilities and interpersonal skills.
• Leadership:
  Ability to lead and manage dental teams.
• Collaborative Spirit:
  Personable and cheerful demeanor.
• Communication:
  Strong interpersonal, oral, and written communication skills.
• Judgment:
  Ability to make sound decisions.
  
  Independence:
  Ability to work independently and manage multiple projects.
• Education:
  
  Bachelor’s Degree required.
• Experience:
  
  Dental experience preferred but not required.

• Team Management:
  Coach, mentor, and oversee front and back-office dental staff to ensure excellent patient experiences and compliance.
• Collaboration:
  
  Work with Regional Management, Call Center, Marketing, HR, Recruiting, and other departments to analyze performance and ensure optimal staffing and patient flow.
• Scheduling:
  Manage staff, patient, and doctor schedules.
• Hiring and Training:
  Interview, hire, and train dental staff.
  
  Compliance:
  Oversee compliance with OSHA, HIPAA, Code of Safe Practices, and HR policies.
• Leadership:
  Collaborate with dentists, hygienists, and support staff to promote clinical and administrative excellence.

• Modern Offices:
  Beautiful, state-of-the-art dental facilities with modern systems and equipment.
• Back-office Support:
  Full support from Specialty Managers, Assistants, Floor Supervisors, RDAs, DAs, X-Ray Techs, and Sterilization Clerks.
• Quality Supplies:
  Reliable, high-quality dental supplies from reputable companies.
• Compliance:
  Regulatory and facility compliance.
• Patient Flow:
  Steady flow of dental patients from all payor types.

• Experienced Candidates:
  Join our family and culture, and grow operationally to reach your full potential in the dental industry.
• New Candidates:
  Receive training, coaching, and guidance from experienced Regional Managers, Office Managers, and Training Department leadership. Benefit from training programs, regular reviews, one-on-one coaching, and other resources to help you succeed.

For over 30 years, West Coast Dental has been committed to providing high-quality general and specialty dental and orthodontic care, ensuring a great patient experience. With over 48 offices in greater Los Angeles, Orange County, the Inland Empire, and Northern San Diego, we offer comprehensive dental care to a diverse patient base, including private, PPO, Medi-Cal, and HMO patients. We are expanding and expect significant growth and opportunities for our employees and partners.

• Paid Time Off
• Sick Pay
• Holiday Pay
• Medical Coverage
• Supplemental Vision Coverage
• Comprehensive Dental Benefits for Employees and Dependents
• Voluntary Supplemental Insurance (Life, Disability, Critical Illness, Accident)
• 401k Plan Participation