Sales​/Office Manager

Do you excel in client care? Are you looking for a fast‑paced, challenging environment? Maid Brigade of Northwest Houston, a locally owned and operated location of the Maid Brigade franchise system, is seeking a bilingual (English/Spanish) individual for inside sales, customer service, and office duties. Maid Brigade is a national franchise with over 65 locations across the US, and Maid Brigade of Northwest Houston is one of the fastest‑growing locations in the franchise system.

This position offers both job security and growth opportunity for the right individual.

Daily duties in this fast‑paced environment include incoming sales calls, incoming customer‑service calls, prospective employee calls, scheduling, bookkeeping, data entry and providing assistance for the maids when they call the office. At least 7 to 10 years of experience in sales, management, and/or customer service would be helpful, and bilingual proficiency in English and Spanish is important because many employees and prospective employees speak Spanish.

• Ensure that all potential and current customer communications are handled in a consistent and thorough manner, building relationships to maintain satisfaction.
• Handle warm sales calls—incoming calls and outgoing calls to prospects who inquire about quotes on our website. No cold calling is required.
• Manage day‑to‑day office activities (scheduling, monitoring cleaning teams, solving problems, etc.).

You must have extraordinary people and communication skills via telephone, text, and internet to interact with existing and potential clients. Grammar and verbal skills must be top‑notch. You should have good computer skills, be able to type at least 45 WPM, and rapidly type notes while speaking to a client so that the conversation remains natural and productive.

• Bilingual in English and Spanish.
• 7 to 10 years of experience in sales, management, or customer service.
• Excellent communication and typing skills (≥45 WPM).

Small, casual office environment, Monday through Friday work schedule, weekly pay, sales commissions, paid vacations and holidays.

Maid Brigade is an equal opportunity employer.