Assistant Director, Student Success and Retention
Job in
Arbutus, Baltimore City, Maryland, USA
Listing for:
CCBC
Full Time
position
Listed on 2026-02-01
Job specializations:
-
Education / Teaching
Education Administration
-
Management
Education Administration
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly
USD
80000.00
100000.00
YEAR
Job Description & How to Apply Below
The Assistant Director provides leadership for student learning assistance programming and targeted interventions that promote student success, retention, and completion orting to the Director of Student Retention and Transition Services, the Assistant Director manages tutoring, supplemental instruction, academic coaching, and related support services while supervising a professional staff team. This position collaborates with faculty and campus partners to align services with student needs and advance institutional student success goals.
Master’s degree required. A minimum of five (5) years of professional experience in supporting student learning and success initiatives with the proven ability in program development, assessment, and continuous improvement and a strong understanding of best practices in student retention and learning in higher education, including a minimum of three (3) years of direct supervisory experience, required.
Compensation within the posted range is determined by a candidate s education level and/or years of experience in the field. Generally, employees are hired in the lower third of the scale.
For best consideration please apply by December 16, 2025.
Oversee the planning and allocation of resources to effectively staff and accomplish the department s productivity goals, including planning and evaluating to improve the efficiency of processes and procedures to enhance speed, quality, efficiency, and output for all stakeholders, including students, faculty, alumni, and industry partners.Collaborate with the director to develop new programs, initiatives, and strategies consistent with the College s mission.Document all policies and procedures, assess data, and strengthen operational practices to ensure business operations are meeting student needs.Supervise, advise, and evaluate assigned staff, as required.Prepare, analyze, and provide reports on miscellaneous subjects, as requested.Serve as liaison between college departments, vendors, government agencies and/or other external organizations.Serve on established departmental committees and/or ad hoc committees, task forces or other bodies pertinent to student success.Serve as Administrator on Duty responsibilities as needed.Manage operating budget for assigned division or function, as required.Flexibility to work some evening and weekend hours.Provide oversight and direction to student supports (such as tutoring, supplemental instruction, and other interventions), including managing the department s overall operational, budgetary, technological, and financial responsibilities and activities.Assume responsibility for researching best practices and evidence-based programs, policies, and procedures to support student success and retention.Guide holistic approaches to support services for students at risk of not completing academic goals to increase access, belonging, retention, and satisfaction across all programs.Advise and assist with developing, implementing, and evaluating strategic processes and initiatives designed to foster student success and retention while fully supporting CCBC s mission, vision, and values.Design short-term and long-range strategies for student retention initiatives to support students and empower them through completion.Collaborate with students, faculty and staff to ensure seamless services for new and continuing students.Participate in internal and external professional development activities pertinent to learning assistance programs, academic coaching, student persistence and retention.Collect and evaluate data and provide follow-up interventions, including preparing reports on academic support outcomes and retention.Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.
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