Medical Customer Service

Medical Customer Service

Join to apply for the Medical Customer Service role at Bio Life Plasma Services.

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Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.

Now offering daily pay to our hourly team members! Don’t wait for payday. Get your pay today.

• Comprehensive benefits starting on Day 1 – because your well‑being matters
• On‑demand pay – access a portion of your earned wages before payday
• Debt‑free education opportunities – earn your degree or certifications with no out‑of‑pocket costs
• Paid training – we’ll set you up for success from day one
• Career growth and advancement opportunities – build your future here!

Every day, the donors you meet will motivate you. The high‑quality plasma you collect will become life‑changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.

• You will answer phones, greet and focus on our donors, while ensuring the safety of donors and our team.
• You will screen new and repeat donors and take and record donor vital signs and finger‑stick results.
• You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
• You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company‑approved procedures.
• You will be there for our donors, which includes working a variety of shifts, Saturdays, Sundays, and holidays.

• High school diploma or equivalent
• Ability to walk and/or stand for the entire work shift
• Will work evenings, weekends, and holidays
• Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
• Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
• Fine motor coordination, depth perception, and ability to hear equipment from a distance
• Because of potential exposure to blood borne pathogens (risk level
  1), 90% of work tasks require prolonged glove wear
• 1 or more years minimum experience working in a customer or patient‑facing role is helpful

Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At Bio Life, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast‑paced, friendly environment.

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient‑focused company that will inspire and empower you to grow through life‑changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

USA – WI – Appleton – Eisenhower Dr

$16.00

The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short‑term incentives. U.S. based employees may be eligible to…