Seasonal - Pool Manager

ESSENTIAL JOB FUNCTIONS

• Manage and supervise assigned facility during work hours (including but not limited to security, cleanliness, and safety).
• Listen and respond to patrons’ needs for assistance and provide the public with general information, in person and/or over the phone.
• Provide supervision of staff to ensure they are alert to all duties and adhere to City and pool policies and procedures regarding safety, health, and well-being of patrons and the facility during all programming by being present on the pool deck.
• Develop staff schedules to include daily programming, maintenance, training, special events, and other programming.
• Coordination and planning of facility maintenance procedures for before, during, and after open hours.
• Complete necessary paperwork specific to job responsibilities (state mandated forms, attendance forms, accident/incident report forms, facility checklists, etc.).
• Continually train with staff on emergency action plans, including by not limited to roles and responsibilities, rescue skills, and CPR/AED use.
• Respond to emergency situations, following established emergency procedures.
• Train pool cashier staff on proper policies and procedures including opening and closing, cleaning, and cash handling.
• Effectively manage point-of-sale operating system which includes touch screen maintenance, as well as credit card and cash transactions.
• Supervise cash handling procedures including daily monetary transactions and deposits at facility as well as determining need for change and obtaining from the bank.
• Initiate communication to management staff, including concession and co-managers, daily regarding concerns, safety, needs, successes, and functional support.
• Provide high level of leadership to facility staff.
• Complete staff evaluations and meet to discuss with employees.
• Safety and direct supervision of facility patrons by being an active presence on the pool deck.
• Serve as a positive role model to the participants.
• Encourage children to participate in activities through positive reinforcement.
• Supervise special events held at assigned facility.
• Perform set-up and take-down of program related equipment.

• Be at the facility, in uniform and ready to work, at the designated start of the work shift.
• Establish and maintain effective communication and working relationship with fellow staff members, management staff, and the public in a courteous and tactful manner.
• Maintain inventory of supplies and equipment.
• Attend all required staff meetings and trainings.
• Work closely with the Parks, Recreation, and Facility Management Department staff to ensure all department and City of Appleton rules, policies, and procedures are observed and enforced.
• Report directly to and perform any other duties as assigned by Recreation Supervisor.

• Minimum of 18 years of age
• Current Lifeguard Training, CPR for the Professional Rescuer, First Aid, and AED certifications preferred.
• Ability to effectively coordinate and direct the overall operation of the facility, including staffing, maintenance of the swimming pool during programming.
• Physically capable of performing and demonstrating program related activities.
• Ability to operate point of sale operating system.
• Have experience and/or ability in working with money.
• Strong skills in: customer service, oral and written communication, and leadership.
• Ability and/or experience to work with varied age groups, including children.
• Effective decision-making skills.
• Ability to take direction.
• Ability to understand and effectively carry out oral and written instructions.
• Able to work the duration of the program as assigned.
• Shall wear Parks and Recreation staff uniform per the City of Appleton dress code.

Employment Season:
May - August

Work Location:

Erb & Mead Pools

Pay Grade: 5

Minimum age: 18 years old