Sr Unified Communications Engineer

As a Senior Unified Communications Engineer, you will be considered a technical expert in architecting, optimizing, and sustaining Thrivent's enterprise unified communications and video conferencing environments. Your primary focus will be on the implementation and support of Microsoft 365 solutions that deliver value across the organization such as Teams (including Teams Voice and Teams Rooms), Exchange Online, and SharePoint-while also supporting modern AV technologies for conference rooms.

This hybrid role requires hands-on work with meeting room systems but emphasizes UC strategy, integration, and operational excellence across the enterprise.

*** This role REQUIRES the ability to be on site in Appleton, WI 4 days per week.

DUTIES & RESPONSIBILITIES:

Unified Communications Design & Implementation

• Lead design, deployment, and lifecycle management of enterprise UC solutions (Microsoft Teams, Teams Rooms, Teams Voice, Exchange Online, SharePoint, Zoom).
• Drive integration of UC platforms with enterprise workflows and security standards.
• Automate workflows for provisioning, monitoring, and incident response.

AV Support & Conference Room Technology

• Support and maintain AV systems for conference rooms, including advanced setups in premium spaces.
• Architect and maintain standards for video conferencing systems, including documentation and troubleshooting technologies such as Poly/Polycom, Shure, Biamp, Dante and Crestron.

Operational Excellence & Governance

• Advance security posture for shared endpoints, integrating MFA and resilience measures.
• Respond rapidly to incidents and maintain environmental observability and stability.

Collaboration & Cross-Functional Partnership

• Partner with Workplace Solutions, IT, and Security to deliver frictionless meeting experiences.
• Participate in sprint reviews and product planning for UC initiatives.

Vendor & Financial Management

• Manage vendor relationships, review solutions, and ensure financial stewardship.
• Evaluate technology partners and lead proof-of-concepts for new UC capabilities.

Coaching & Continuous Improvement

• Mentor junior engineers and share best practices for UC and AV integration.
• Contribute to developing engineering templates, standards, and automation frameworks.
• Use data to measure progress and improve processes.
• Other duties and responsibilities as assigned.

Pay Transparency

Thrivent's long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $ - $ per year, which factors in various geographic regions.

The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.

Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.

The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year;
Sick and Safe Time; 10 paid company holidays;
Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent's plans/policies are subject to change at any time at Thrivent's discretion.

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to  or call  and request Human Resources.