Adult Residential Support Professional - 2nd Shift - Eastwood

Overview

Lutheran Social Services of Wisconsin and Upper Michigan is a private, non-profit, human service agency providing a variety of services throughout Wisconsin and Upper Michigan. We are seeking mission-driven individuals to help provide services including outpatient behavioral health management, adoptions, older adult services, family support services, community corrections programs, and support for adults with disabilities or mental health concerns.

Motivated by the compassion of Christ, we help people improve the quality of their lives. If you share this mission, please apply for the following opportunity.

Adult Residential Support Professional – Eastwood (8 bed Community Based Residential Facility, CBRF). We work with individuals experiencing crises and provide 24-hour support to help residents navigate the recovery process. The facility is modeled to be a warm, in-home setting within a residential community.

This is a full-time, benefit-eligible, 2nd shift opportunity (2pm-10pm) with every other weekend required.

• Under supervision, care for, provide services to, and support residents in Mental Health Residential/Crisis facilities (Severe and Persistent Mental Illness or Crisis).
• Provide guidance, mentorship, and companionship to help residents navigate the residential treatment process.
• Support, interact with, monitor residents within policies and procedures; provide positive role modeling.
• Record observations of residents’ actions and behaviors; maintain records and reports as required.
• Perform general housekeeping and cleaning duties; organize and distribute clothing, bedding, and supplies as needed.
• Provide medication monitoring or administration as outlined in program policies.
• Share information about client status with external partners within confidentiality guidelines.
• Identify emergencies or crises and respond appropriately.
• Maintain awareness of the clinical treatment plan and support residents in achieving goals.
• Work independently and problem solve efficiently; attend staff meetings and training as required.
• Maintain confidential client information and records.
• Assist with meal preparation, life skills, grocery shopping, and transportation as needed.
• May collect urine specimens for urinalysis, administer breathalyzer tests, and provide educational group activities within program parameters.
• May administer basic first aid; perform other duties as required.

• Public Service Loan Forgiveness (PSLF) eligibility for employees of non-profit agencies; loan forgiveness after 10 years of qualifying payments under income-driven plans.
• Medical/Dental/Vision Insurance
• Flexible Spending for Dependent Care and Health Care
• Mileage reimbursement
• Paid Time Off
• 10 Paid Holidays
• 403(b) retirement plan
• Annual raises prioritized
• Employee Assistance Program
• Service Awards and Recognition

Education and/or

Experience:

A High School Diploma or GED is required. Related experience or credits toward a bachelor’s degree in social work, human services, psychology, or similar majors may be required based on contract requirements. Previous related work experience is preferred. Strong reading, writing, math, problem-solving abilities, and professional boundaries are essential. Ability to work as part of a team with patience, self-control, and flexibility.

Certification/Licenses/Registrations: Valid driver’s license and reliable transportation; motor vehicle check with satisfactory driving record per LSS policy; ability to meet auto insurance requirements. DHS 83 Fire Safety/First Aid and related procedures training preferred but may be obtained after hire (required after hire).

Language

Skills:

Ability to communicate effectively in verbal and written formats.

Computers/Technology: Basic computer skills to access timecards, email, HRIS, EHR systems, and online training.

The role requires typical physical activity including standing, bending, stooping, crouching, kneeling, stairs, and walking. Work occurs in a community-based residential environment with potential outdoor exposure. Seasonal outdoor tasks may include snow shoveling and yard work. Noise level is usually moderate. Overnight travel is not anticipated.

Overnight travel is not anticipated.

Lutheran Social Services of WI and Upper MI is an equal opportunity employer.