Client Services Specialist; Objective - Appleton Trial

Client Services Specialist (Objective) - Appleton Trial

Job

Location:

Appleton
Agency:
State Public Defenderasha Board
Classification CODE: 50672
Position TYPE:
Full‑time, Regular, Current

Are you seeking a rewarding and challenging career? Bring your skills to the State Public Defender’s office (SPD) and make a difference in the lives of Wisconsin residents! SPD is currently recruiting one full‑time Client Services Specialist‑Objective (CSS‑Obj.) for our Appleton Trial Office.

SPD’s mission is to enhance the quality of justice throughout Wisconsin by providing high‑quality, cost‑effective representation to indigent clients, protecting the rights of accused individuals, and serving as advocates for an effective defense services system. SPD is committed to diversity in hiring, retention, and career development. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or veteran status.

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This position provides an excellent opportunity to develop a meaningful and rewarding career with the SPD. Employees have access to an extensive benefits and compensation package, including the region’s best health plans, generous paid time off (3.5 weeks of vacation, 9 paid holidays, ample sick leave), a top‑rated pension plan, and eligibility for the Public Service Loan Forgiveness Program. Total Rewards Calculator.

SPD fosters an inclusive, human‑centered, and family‑friendly culture where everyone is encouraged to bring their "whole self" to work. Professional development is encouraged and supported, with a wide variety of training opportunities. Leadership is dedicated to ensuring each staff member is treated with respect and dignity.

SPD provides legal representation for individuals accused of crimes or involved in specific civil matters who meet statutory financial eligibility criteria. Our mission is to zealously represent clients, protect constitutional rights, and advocate for an effective and fair criminal justice system.

The CSS informs clients العميل and the representing attorney of the available sentencing options and treatment services.

The starting salary for this position will be between $23.00 and $34.34 per hour. Pay for current or former state employees may vary per the applicable provisions in the State Compensation Plan. This placement falls in the Pay Schedule/Range (12‑64). Salary will depend on experience and qualifications, be based on the current compensation plan, and includes a one‑year probationary period.

Background Check
:
All qualified-Presentable applicants are considered with criminal histories as per applicable federal, state, and local laws. A criminal background check will be conducted prior to an offer of employment.

License Requirement
: A valid driver’s license and the ability/authorization to operate a state vehicle is required. Travel to other Wisconsin counties may be required.

Ability to Testify
:
Must possess the capability to testify effectively in court; candidates with convictions that could impeach testimony are not considered.

Eligibility to work in the US
:
The SPD does not sponsor visas. All hires must verify U.S. work eligibility and complete the I‑9 Employment Eligibility Form.

Equal Opportunity Employer
:
The State of Wisconsin is an affirmatively action employer and offers equal opportunity to all/eligible applicants regardless of background or criminal history.

Veterans
:
The State of Wisconsin offers a special program for qualified veterans with 30% or greater service‑connected disability. Veterans should visit the Veterans Employment page for application instructions.

LETTER OF QUALIFICATIONS & RESUME: Both documents must be submitted. Explain and elaborate on experience/training in your letter of qualifications and/or resume.

Minimum Qualifications (Required):

• Interviewing and gathering information from people of all ages and backgrounds.
• Communicating with diverse clientele (e.g., mental health, addiction, poverty, criminal background).
• Effective oral,…