Administrative Assistant

SERVPRO of Highland Park is hiring an Administrative Assistant
! Quick hire!!!

• Competitive pay based on experience
• Paid time off
• Paid Holidays
• Paid training
• Supportive team environment
• Personal and professional development

And more!

As an Administrative Assistant
, you will assist office teammates and customers by handling office tasks, providing polite and professional assistance via phone, text and email, and generally being a helpful and positive presence in the workplace.

• Customer service–oriented and able to handle stressful situations with professionalism

• Answer incoming phone calls, text messages, emails and respond to customer inquiries in a professional manner
• Communicate effectively with insurance adjusters regarding claims and build positive relationships
• Schedule jobs and maintain job calendars
• Prepare and manage job files, including documentation for insurance claims
• Communicate effectively with field staff, vendors, and customers
• Assist with billing, invoicing, and payment tracking/collecting
• Perform detailed and accurate data entry
• Provide administrative support to management as needed

• 1+ years of previous experience in an administrative or office assistant role (water/fire damage restoration, construction, or insurance industry experience is a MUST)
• Bilingual English/Spanish is a PLUS
• Proficiency in Google Docs, Sheets and general computer skills
• Attention to detail and problem‑solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi‑task
• High school diploma/GED (preferred);
  Associate’s degree preferred
• Holding a valid California driver license is a MUST
• This is a role in a fast‑paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law is a MUST.

Compensation: $20.00 - $23.00 per hour based on experience

Work Hours: 8:00 AM - 5:00 PM

To apply, please kindly e‑mail your resume to  Thank You!

Applicants must have prior work experience in the water/fire restoration industry. Applications without this experience will not be considered.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.