Cashier, Retail
Listed on 2026-01-12
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Retail
Customer Service Rep, Retail Associate/ Customer Service -
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
ResponsibilitiesEssential Job Functions:
- Greet, engage, and assist customers actively and visibly.
- Process customer transactions quickly, accurately, and efficiently.
- Understand and operate the Point of Sale (POS) system, handling various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, WIC, Rain checks, loyalty offers, coupons, and checkout procedures according to company policy.
- Adhere to the company's cash handling limits and work honestly to control loss.
- Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies.
- Follow policies for postage stamps, gift cards, and coupons.
- Stay current with store ads and promotions.
- Comply with food safety regulations and safety procedures, reporting unsafe conditions or incidents.
- Inspect equipment regularly and notify management of repairs needed.
- Create a welcoming environment for customers and assist with product inquiries.
- Follow all applicable laws and company policies.
- Work effectively in high-paced, stressful environments.
- Manage conflicts professionally and cooperatively.
- Maintain honesty and integrity with customer and business information.
- Follow directions and seek help when needed to resolve issues.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential duties with or without reasonable accommodations.
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Basic math skills (counting, addition, subtraction)
Desired Previous Job Experience:
- Customer service experience
- Experience as a Bagger or Courtesy Clerk
Based in California, Food 4 Less merged with The Kroger Company in 1998. We serve customers in over 100 stores across California and the Midwest. As part of Kroger, we value diverse teams passionate about food and people, aiming to create positive experiences for customers and communities. We are committed to your growth and success, offering various career opportunities and benefits.
BenefitsWe offer comprehensive benefits including healthcare, flexible schedules, employee discounts, tuition reimbursement, and career growth opportunities. For more details, visit our Benefits Page.
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