Teller, Customer Service​/HelpDesk

Description

Provides friendly, efficient, positive service and assistance to customers by serving as a paying and receiving teller, accepting deposits and cash/non-cash transactions and is responsible for assigned cash daily.

• Cash checks and pay out money per the Bank’s policy on Large Withdrawals after verification of signature and customer balances
• Receive checks and cash for deposit, verify amount and examine checks for endorsement
• Accurately process loan payments and line of credit advances
• Order daily supply of cash, verify and restrap appropriately
• Balance assigned currency and coin at the end of the business day
• Explain, promote, or sell products or services such as money orders, cashier’s checks and charge card cash advances
• Collect utility payments, Visa or Master Card payments, safety deposit box rent
• Record night deposit transactions
• Close checking, savings accounts and CDs
• Transfer funds between checking and savings accounts
• Process deposits to checking, savings and Christmas club accounts
• Process requests for wire transfers, stop payments or placing a hold on deposits
• Place check orders at customer request