Senior Phlebotomist

Job Description:

• The Phlebotomist II Float serves as a key patient-facing representative, responsible for collecting quality blood specimens and preparing them for laboratory testing while following established procedures.
• This role requires direct patient interaction to create a professional, safe, and trusting environment.
• Assignments may include work at physician offices, patient service centers, or other locations based on business needs.

• Perform daily work activities accurately and on time under the direction of the area supervisor.
• Maintain a safe, professional, and compliant work environment.
• Collect and process clinical and forensic specimens following established procedures.
• Verify patient demographic information and obtain patient confirmation after venipuncture to ensure correct specimen labeling.
• Maintain required records and documentation accurately.
• Promote a positive image to patients, clients, employees, and the public.
• Demonstrate leadership behaviors with a focus on process excellence, confidentiality, and accuracy of patient information.

• Ability to provide high-quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Strong phlebotomy skills including pediatric and geriatric collections.
• Flexibility to work weekends, holidays, on-call schedules, overtime, and multiple locations as needed.
• Ability to make decisions based on established procedures and exercise sound judgment.
• Reliable transportation and valid driver s license, if applicable.
• Ability to manage multiple priorities in a high-volume setting.
• Strong customer focus with clear and professional communication skills.
• Ability to adapt quickly to change and understand business operations.

• One to three years of phlebotomy experience including pediatric, geriatric, and capillary collections.
• Experience in a patient service center environment preferred.
• Customer service experience in a retail or service environment preferred.
• Keyboarding and data entry experience.

• Venipuncture and specimen collection.
• Patient interaction and communication.
• Attention to detail and accuracy.
• Time management and multitasking.
• Documentation and data entry.

• High school diploma or equivalent required.
• Medical assistant or paramedic training preferred.
• Phlebotomy certification preferred; required in certain states.