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Retail Golf Tech

Job in Apex, Wake County, North Carolina, 27502, USA
Listing for: DICK'S Sporting Goods
Full Time position
Listed on 2026-01-01
Job specializations:
  • Retail
    Customer Service Rep, Retail Sales
Job Description & How to Apply Below

Overview

Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, high brand and execution standards, and the ability to prioritize and efficiently execute operational processes.

Responsibilities
  • Performs golf club repairs, including but not limited to re-gripping, re-shafting, loft and lie adjustments.
  • Performs club fitting and club performance modifications through use of club fitting equipment.
  • Provides product and service recommendations according to customer’s needs.
  • Manages workflow for all customer services including establishing turn-around times to meet customer’s needs.
  • Consistently promotes Company programs including Warranty Sales, Scorecard, Private Label Credit Card, etc.
  • Manages golf service supply inventory by accurately tracking shop usage.
  • Completes, organizes, and stores all customers’ work orders.
  • Provides a high level of customer service within the golf area.
  • Upholds Company standards for merchandise presentation by ensuring that product is on the sales floor to proper inventory levels and is maintained to daily standards.
  • Maintains and participates in all recovery and cleanliness standards.
  • Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
  • Takes an all-hands-on-deck approach to support the team across the store.
  • Performs other tasks as assigned by management.
Teammate Traits
  • Ensures Accountability
  • Customer-Focus
  • Collaborative
  • Instills Trust
  • Decision-Quality/Decision-Making Abilities
  • Action-Oriented
Qualifications
  • Ability to stand, bend, stoop, reach, push, pull and lift up to 15 to 35 lbs. occasionally (up to 5 times per hour).
  • Ability to work extended periods of time standing or walking (up to 4 hours).
  • Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
Seniority level
  • Entry level
Employment type
  • Part-time
Job function
  • General Business, Management, and Business Development
  • Industries:
    Manufacturing, Retail, and Sporting Goods Manufacturing

Holly Springs, NC

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