Dairy Queen Lead Representative

Dairy Queen Lead Representative, Full or Part Time

Location:

2105 Ten-Ten Rd, Apex, North Carolina 27539

Shift Availability:
Flexible

Job Type: Full or Part Time

This position directly supervises the operations of a shift in a restaurant, coordinating team members and maintaining company and brand operational standards to ensure guests leave satisfied.

• Provides excellent guest service in a fast, friendly manner and coaches team members to do the same.
• Maintains a clean restaurant environment by cleaning and performing general housekeeping duties; assigns shift duties to team members and follows up to ensure completion.
• Directs team and ensures all food items are prepared and served in accordance with Brand, Company, and health department regulations; coaches team members to follow guidelines for food preparation and production management.
• Ensures product quality, food safety, and operational standards are met.
• Monitors and ensures accuracy of all cash, sales, and inventory control records for the duration of the shift; completes end‑of‑shift and end‑of‑day paperwork and counts as required.
• Communicates any discrepancies to immediate supervisor.
• Guarantees a safe environment for team members and guests by following all government laws and safety codes.
• Completes reports on all incidents following the 5‑minute rule policy.
• Lives the Company values:
  One Team, Do the Right Thing, Take Ownership, Play to Win.

• Unlimited tip pooling
• Medical, Dental, Vision, Term Life and AD&D plans
• Flexible spending and health savings accounts (FT)
• Vacation paid time off
• Company holidays paid at time and a half
• Matching 401(k)
• Tuition Reimbursement
• Stock Purchase Plan
• Employee Discount Program
• Discount Meal Benefit
• Wellness Plan
• Wait periods may apply

• Excellent communication skills
• Motivates, coaches, and leads team members
• Act with integrity; keeps commitments
• Contagious positive attitude
• Ability to gain control during stressful situations
• Exhibits a sense of urgency
• Focuses on achieving results while having fun!
• Team player who can work well with others or independently
• Frequent bending, twisting at waist, kneeling, squatting, standing, and walking
• Occasional climbing and descending ladders
• Tolerate extreme cold and hot temperatures; work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
• Reach, grasp, and manipulate objects with hands for entire shift, including reaching overhead
• Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lbs. occasionally, including lifting from ground to overhead.

Mid‑Senior level

Part‑time

Management and Manufacturing

Retail

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation. Circle K will make reasonable accommodations to known physical or mental limitations of an employee with a disability unless the accommodation is unreasonable or would pose an undue hardship.

This Job Description indicates the general nature and level of work to be performed in this position and is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, functions, and qualifications required. The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed. Responsibilities and duties may change.

The Company reserves the right to revise this Job Description at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice.